TodayTix Group in London is seeking a proactive CX Support Manager to lead the UK Customer Experience team, bridging London and NYC, and shaping day-to-day performance. You’ll manage CX Leads and Agents, own staffing and queue decisions, and collaborate with Ops, Product and Data to push AI-driven improvements across channels.
This role requires 5–6 years in CX with at least 2 years managing teams, plus strong written communication and a demonstrated ability to translate strategy into practical
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Senior CX Manager: Lead UK–NYC Customer Experience employer: Lever, Inc.
360Learning is an exceptional employer that champions a culture of collaboration, diversity, and continuous learning. With flexible working arrangements and comprehensive health benefits, employees are empowered to thrive both personally and professionally. The opportunity for growth within the company is significant, especially for a Global VP Marketing who will play a pivotal role in shaping the future of the organisation while working closely with the CEO and other leaders in a dynamic, supportive environment.
