Splend is seeking a Senior Customer Experience Coordinator based in Cricklewood to support drivers through accidents, warranty issues, breakdowns and contract terminations, with the goal of protecting trust and retention across the UK fleet.
You will own complex conversations, mentor teammates, and work weekends as required, collaborating with multiple teams to resolve issues efficiently while ensuring policy compliance.
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Senior CX Lead – Rideshare & EV Fleet employer: Lever, Inc.
360Learning is an exceptional employer that champions a culture of collaboration, diversity, and continuous learning. With flexible working arrangements and comprehensive health benefits, employees are empowered to thrive both personally and professionally. The opportunity for growth within the company is significant, especially for a Global VP Marketing who will play a pivotal role in shaping the future of the organisation while working closely with the CEO and other leaders in a dynamic, supportive environment.
