Zopa in Manchester is hiring a Customer Service Team Leader to organise and coordinate a team of agents delivering high-standard service across our range of products. You will drive performance, coach talent, and partner with functions to deliver customer outcomes.
The role operates on a Monday–Friday pattern with shift coverage between 8:00 and 18:00, and requires three days in the Manchester office. Flexible abroad days are possible.
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Customer Service Team Lead - Hybrid & Data-Driven Coaching in Manchester employer: Lever, Inc.
360Learning is an exceptional employer that champions a culture of collaboration, diversity, and continuous learning. With flexible working arrangements and comprehensive health benefits, employees are empowered to thrive both personally and professionally. The opportunity for growth within the company is significant, especially for a Global VP Marketing who will play a pivotal role in shaping the future of the organisation while working closely with the CEO and other leaders in a dynamic, supportive environment.
