Prima is expanding its Customer Care operations to Manchester. The Customer Care Manager will launch, lead, and scale the new site, reporting to the Head of Customer Care and partnering with product and tech to improve processes.
You will oversee daily operations, coach Team Leads, and drive a high-performance culture across the Manchester hub while maintaining alignment with the London team.
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Customer Care Manager - Scale a New UK Hub in Manchester employer: Lever, Inc.
360Learning is an exceptional employer that champions a culture of collaboration, diversity, and continuous learning. With flexible working arrangements and comprehensive health benefits, employees are empowered to thrive both personally and professionally. The opportunity for growth within the company is significant, especially for a Global VP Marketing who will play a pivotal role in shaping the future of the organisation while working closely with the CEO and other leaders in a dynamic, supportive environment.
