At a Glance
- Tasks: Support the Fixed Income Sales team and manage the post-trade lifecycle.
- Company: Leading international investment bank with a dynamic Global Markets Operations team.
- Benefits: Competitive salary, career growth opportunities, and a collaborative work environment.
- Other info: Ideal for proactive individuals who thrive on building relationships and improving processes.
- Why this job: Join a fast-paced team and make a real impact in the finance world.
- Qualifications: 3-5 years in Sales or Client Support with strong Fixed Income knowledge.
Our client, a leading international investment bank, is looking for a Sales & Client Support Associate to join its Global Markets Operations team in London.
This is a client-facing role supporting the Fixed Income Sales desk, where you'll work closely with Sales, Traders and Operations teams across multiple regions. You'll be responsible for managing the post-trade lifecycle, ensuring accurate trade representation within booking systems, supporting regulatory obligations, and delivering exceptional service to both internal and external stakeholders.
If you enjoy working in a fast-paced Global Markets environment, building strong relationships with front-office teams, and driving operational excellence, we'd love to hear from you.
What you'll be doing
- Provide dedicated operational support to the Fixed Income Sales team.
- Ensure accurate booking and system representation of Global Markets transactions.
- Manage the full post-trade lifecycle from trade capture and pre-matching through to settlement.
- Support regulatory reporting requirements across Global Markets transactions.
- Build strong working relationships with Sales team and Traders
- Act as a key contact for client transaction and portfolio-related queries, delivering a high standard of client service.
- Liaise with internal stakeholders including Risk, Compliance, Technology, Audit and Settlement teams to resolve operational issues.
- Investigate and resolve trade breaks, settlement queries and exceptions to minimise operational risk.
- Contribute to new business initiatives, transaction onboarding and governance processes.
- Identify opportunities to improve workflows, strengthen controls and enhance operational efficiency.
- Participate in cross-training across products and processes to provide broader team coverage and operational resilience.
What we're looking for
- 3–5 years' experience within a Sales Support or Client Support role in Global Markets.
- Strong knowledge of Fixed Income products, particularly Bonds.
- Solid understanding of the post-trade lifecycle, including trade booking, matching, settlement and lifecycle events.
- Experience working with front-office booking systems.
- Previous experience supporting Sales and Trading desks within an investment bank.
- Strong relationship-building skills with the confidence to work closely with front-office stakeholders across multiple regions.
- Excellent analytical and problem-solving abilities with a proactive approach to issue resolution.
- A continuous improvement mindset with experience identifying and implementing process enhancements.
- Strong organisational skills with the ability to prioritise effectively in a fast-paced environment.
- Excellent communication skills and the ability to engage confidently with internal teams and external clients.
Ideal Candidate
You'll be someone who enjoys partnering with front-office teams and thrives in a collaborative Global Markets environment. You're naturally proactive, take ownership of issues from start to finish, and are confident building relationships with Sales, Traders and Operations teams across multiple locations. You combine strong Fixed Income product knowledge with a keen eye for detail and are always looking for ways to improve processes while delivering an exceptional client experience.
Sales & Client Support Associate in Slough employer: LevelUP HCS
As a Senior Banker at our esteemed firm, you will thrive in a dynamic and collaborative environment that champions innovation and professional growth. Our commitment to fostering strong relationships with financial sponsors across diverse sectors ensures that you will be at the forefront of impactful transactions, while our supportive culture encourages mentorship and the development of junior team members. Located in a vibrant financial hub, we offer competitive benefits and unparalleled opportunities for career advancement, making us an exceptional employer for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Client Support Associate in Slough
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like LevelUP HCS. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Sales & Client Support Associate in Slough
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to LevelUP HCS.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on LevelUP HCS's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at LevelUP HCS
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with LevelUP HCS.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at LevelUP HCS will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former LevelUP HCS employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
