At a Glance
- Tasks: Support Sales & Client interactions in Fixed Income and Islamic Finance transactions.
- Company: Leading financial institution with a global presence in London and Dubai.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on client service and process improvement.
- Why this job: Join a vibrant team and enhance your skills in a fast-paced financial setting.
- Qualifications: Strong knowledge of Fixed Income products and excellent communication skills.
The predicted salary is between 45000 - 55000 £ per year.
We are currently hiring for a Sales & Client Support opportunity within a leading financial institution, supporting Fixed Income and Islamic Finance transactions across London and Dubai. This role is ideal for someone with a strong Global Markets / Fixed Income background who enjoys working closely with Sales, Traders, clients and internal stakeholders to ensure a seamless post-trade experience.
Key Responsibilities:
- Provide Sales & Client Support across Fixed Income, Treasury and Islamic Finance transactions
- Manage post-trade events from pre-matching through to settlement
- Act as a key point of contact for Sales, Traders, clients and internal stakeholders on transaction queries
- Build and maintain strong relationships with London Front Office desks and external clients and brokers
- Support London Sales-originated Fixed Income & Treasury transactions and Dubai Sales-originated Islamic Finance business
- Liaise with Paris Head Office and other downstream teams to ensure efficient settlement and minimise exceptions
- Analyse and resolve outstanding trade issues, escalating where appropriate
- Support new business initiatives and the development of Islamic Finance activities
- Identify opportunities to improve processes, systems, controls and reconciliations
- Work collaboratively with Operations, Compliance, Control, Audit and other transversal teams
What we're looking for:
- Excellent knowledge and understanding of Fixed Income & Derivatives products
- Strong understanding of trade processes and the full trade lifecycle
- Proven experience managing key internal and external stakeholder relationships
- Strong communication skills with Sales, Traders and Trade Support teams
- Ability to challenge and improve processes and systems
- Islamic Finance knowledge is preferred but not essential
- Resilient, tenacious and positive approach
- Strong problem-solving skills with a focus on delivering high-quality client service
Sales & Client Support employer: LevelUP HCS
As a leading international investment bank, our client offers an exceptional work environment in London that fosters collaboration and operational excellence. Employees benefit from a dynamic culture that prioritises strong relationships with front-office teams, alongside opportunities for professional growth through cross-training and exposure to various market products. With a commitment to delivering outstanding client service and supporting regulatory obligations, this role is perfect for those looking to thrive in a fast-paced Global Markets setting.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Client Support
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like LevelUP HCS. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Sales & Client Support
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to LevelUP HCS.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on LevelUP HCS's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at LevelUP HCS
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with LevelUP HCS.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at LevelUP HCS will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former LevelUP HCS employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
