Murex Support Specialist — Incident & Release Expert
Murex Support Specialist — Incident & Release Expert

Murex Support Specialist — Incident & Release Expert

Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide expert support for the Murex platform and resolve complex technical issues.
  • Company: A leading investment bank in Greater London with a focus on innovation.
  • Benefits: Competitive salary, professional development, and a dynamic work environment.
  • Why this job: Join a proactive team and enhance business operations with your Murex expertise.
  • Qualifications: Strong Murex experience, troubleshooting skills, and effective communication.
  • Other info: Opportunity to work in a fast-paced environment with career growth potential.

The predicted salary is between 42000 - 84000 £ per year.

A prominent investment bank is seeking a Murex Support Specialist in Greater London. This role involves providing expert support for the Murex platform, ensuring system stability and rapid issue resolution. You will tackle complex technical problems, liaise with business users, and contribute to continuous improvement of support processes.

Strong Murex experience, troubleshooting skills, and effective communication are crucial for success in this position, which is suited for proactive individuals ready to enhance business operations.

Murex Support Specialist — Incident & Release Expert employer: LevelUP HCS

As a leading investment bank in Greater London, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. Our employees benefit from comprehensive training programmes, opportunities for career advancement, and a supportive environment that encourages professional growth. Join us to be part of a team that not only drives financial excellence but also prioritises employee well-being and development.
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Contact Detail:

LevelUP HCS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Murex Support Specialist — Incident & Release Expert

Tip Number 1

Network like a pro! Reach out to your connections in the finance and tech sectors, especially those who work with Murex. A friendly chat can lead to insider info about job openings or even referrals.

Tip Number 2

Prepare for those tricky technical interviews! Brush up on your Murex knowledge and troubleshooting skills. We recommend practising common scenarios you might face, so you can showcase your expertise confidently.

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.

Tip Number 4

Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets the attention it deserves.

We think you need these skills to ace Murex Support Specialist — Incident & Release Expert

Murex Platform Expertise
Troubleshooting Skills
System Stability Management
Incident Resolution
Communication Skills
Technical Problem-Solving
Support Process Improvement
Proactive Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your Murex experience and troubleshooting skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Murex Support Specialist role. Share specific examples of how you've tackled complex technical problems in the past.

Show Off Your Communication Skills: Effective communication is key in this role. In your application, highlight instances where you’ve successfully liaised with business users or improved support processes. We love proactive individuals who can bridge the gap between tech and business!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at LevelUP HCS

Know Your Murex Inside Out

Make sure you brush up on your Murex knowledge before the interview. Be ready to discuss specific features, functionalities, and any recent updates. This will show that you're not just familiar with the platform but also passionate about it.

Prepare for Technical Scenarios

Expect to tackle some technical problems during the interview. Prepare by reviewing common issues you've faced in the past and how you resolved them. Being able to articulate your troubleshooting process will demonstrate your expertise and problem-solving skills.

Communicate Clearly and Effectively

Since liaising with business users is a key part of the role, practice explaining complex technical concepts in simple terms. This will highlight your communication skills and ability to bridge the gap between technical and non-technical stakeholders.

Show Your Proactive Side

Be ready to discuss examples of how you've contributed to process improvements in previous roles. Highlighting your proactive approach will resonate well with the interviewers, as they are looking for someone who can enhance business operations.

Murex Support Specialist — Incident & Release Expert
LevelUP HCS

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