At a Glance
- Tasks: Support the Fixed Income Sales desk and manage post-trade lifecycle.
- Company: Leading international investment bank with a dynamic Global Markets team.
- Benefits: Competitive salary, professional development, and a fast-paced work environment.
- Other info: Build strong relationships and thrive in a proactive, team-oriented culture.
- Why this job: Join a collaborative team and make an impact in the finance world.
- Qualifications: 3-5 years in Sales or Client Support within Global Markets.
The predicted salary is between 54000 - 66000 £ per year.
Our client, a leading international investment bank, is looking for a Sales & Client Support Associate to join its Global Markets Operations team in London.
This is a client-facing role supporting the Fixed Income Sales desk, where you'll work closely with Sales, Traders and Operations teams across multiple regions. You'll be responsible for managing the post-trade lifecycle, ensuring accurate trade representation within booking systems, supporting regulatory obligations, and delivering exceptional service to both internal and external stakeholders.
If you enjoy working in a fast-paced Global Markets environment, building strong relationships with front-office teams, and driving operational excellence, we'd love to hear from you.
- Provide dedicated operational support to the Fixed Income Sales team.
- Support regulatory reporting requirements across Global Markets transactions.
- Build strong working relationships with Sales team and Traders.
- Act as a key contact for client transaction and portfolio-related queries, delivering a high standard of client service.
- Liaise with internal stakeholders including Risk, Compliance, Technology, Audit and Settlement teams to resolve operational issues.
- Investigate and resolve trade breaks, settlement queries and exceptions to minimise operational risk.
- Participate in cross-training across products and processes to provide broader team coverage and operational resilience.
3–5 years' experience within a Sales Support or Client Support role in Global Markets.
Experience working with front-office booking systems.
Previous experience supporting Sales and Trading desks within an investment bank.
Strong relationship-building skills with the confidence to work closely with front-office stakeholders across multiple regions.
You'll be someone who enjoys partnering with front-office teams and thrives in a collaborative Global Markets environment. You're naturally proactive, take ownership of issues from start to finish, and are confident building relationships with Sales, Traders and Operations teams across multiple locations.
Sales and Support Advisor in London employer: LevelUP HCS
As a leading international investment bank, our client offers an exceptional work environment in London that fosters collaboration and operational excellence. Employees benefit from a dynamic culture that prioritises strong relationships with front-office teams, alongside opportunities for professional growth through cross-training and exposure to various market products. With a commitment to delivering outstanding client service and supporting regulatory obligations, this role is perfect for those looking to thrive in a fast-paced Global Markets setting.
