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- Tasks: Lead a vibrant team to create unforgettable experiences in our new Edinburgh venue.
- Company: Join Lane7, the UK's fastest-growing boutique bowling destination with exciting entertainment options.
- Benefits: Earn up to £38,000, enjoy private health insurance, and get free activities for you and friends.
- Why this job: Be part of an exciting new opening and shape the future of fun nights out.
- Qualifications: Management experience in leisure or hospitality and a passion for guest satisfaction.
- Other info: Enjoy a dynamic work environment with social events and career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions… we’ve got every occasion covered.
As part of our rapid expansion, we are adding a BRAND-NEW venue in Edinburgh that brings the full throttle best night out in one place experience and we’re looking for an experienced Deputy General Manager ready to help set the pace, lead from the front and drive this opening to its full potential.
As Deputy General Manager, you’ll have to support with the responsibility for the performance, culture, and success of the site. You’ll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams.
Key responsibilities include:
- Work alongside the General Manager in all areas of the venue and make operational decisions on daily matters of importance, whilst adhering to company standards and service levels to increase sales, minimise costs, beverage supply, labour costs and overall P&L.
- Managing the daily operation of the entire venue, including the selection, training, development and performance management of all staff.
- Be fully accountable for all process and procedures within the business from daily transactions to inventory management.
- Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities.
- Ensure positive guest service in all areas. Respond to complaints within the given parameters or elevate to the General Manager, taking any and all appropriate actions to turn dissatisfied guests into return guests.
- Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members.
To be a success with Lane7, you’ll:
- Have management experience in the leisure, hospitality, or F&B sector.
- Be a Deputy General Manager able to lead by example and supervise a team throughout every daily activity.
- Be a Deputy General Manager who can inspire and motivate your team to deliver outstanding guest experiences from the moment they step through the door.
- Be a great communicator.
- Have a positive, can-do and problem-solving attitude no matter the task that faces you.
- Have the ability to create a sense of fun, for you, the guests and the team.
What We’ll Offer:
- Up to £38,000 per annum.
- 28 days holiday per year.
- Private Health insurance & benefits through Vitality.
- Company pension contribution.
- Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time).
- 25% off food and drink.
- Get involved with different social activities throughout the year through our team social calendar.
- Annual team awards party.
- Cycle2Work scheme partnered with Halfords.
- Refer a friend scheme.
Fancy being part of it all? Apply Now.
Deputy General Manager in Edinburgh employer: Level X
Contact Detail:
Level X Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend local events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Lane7 and its culture. Understand what makes us tick and be ready to share how your experience aligns with our values. Show us you’re not just another candidate, but someone who truly gets what we’re about!
✨Tip Number 3
Practice your pitch! Be ready to talk about your management style and how you’ve led teams in the past. We want to hear about your successes and how you’ve turned challenges into opportunities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Lane7 family.
We think you need these skills to ace Deputy General Manager in Edinburgh
Some tips for your application 🫡
Show Your Passion for the Industry: When you're writing your application, let your enthusiasm for the leisure and hospitality sector shine through. We want to see that you’re not just looking for a job, but that you genuinely love creating memorable experiences for guests.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Deputy General Manager role. Highlight your relevant management experience and how it aligns with our values at Lane7. We appreciate when candidates take the time to connect their skills to what we do.
Be Clear and Concise: Keep your application straightforward and to the point. We’re busy folks, so make it easy for us to see why you’d be a great fit. Use bullet points where possible and avoid fluff – we want the good stuff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Lane7!
How to prepare for a job interview at Level X
✨Know the Venue Inside Out
Before your interview, make sure you research Lane7 and its various offerings. Familiarise yourself with their brands, services, and the unique experiences they provide. This will not only show your genuine interest but also help you discuss how you can contribute to the new venue's success.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to lead a team effectively. Prepare examples from your past experience where you've successfully managed a team, resolved conflicts, or improved guest experiences. Highlight your ability to inspire and motivate others, as this is crucial for the role.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your problem-solving skills. Think of specific scenarios where you've faced challenges in the hospitality sector and how you overcame them. Emphasise your positive, can-do attitude and your approach to turning dissatisfied guests into loyal customers.
✨Engage with Enthusiasm
Lane7 is all about fun and great experiences, so let your personality shine during the interview. Show your passion for the leisure and hospitality industry, and convey how you can create a vibrant atmosphere for both guests and staff. A sense of fun is key!
