At a Glance
- Tasks: Lead a vibrant team to deliver unforgettable guest experiences in a fun environment.
- Company: Join Lane7, the UK's top independent boutique bowling destination with exciting venues.
- Benefits: Enjoy a competitive salary, generous holiday, free activities, and discounts on food and drink.
- Other info: Participate in social events and enjoy career growth in a dynamic setting.
- Why this job: Be part of an energetic team creating memorable nights out for guests.
- Qualifications: Management experience in leisure or hospitality and a passion for guest service.
Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions… we've got every occasion covered.
As our business continues to expand and bring the full throttle best night out in one place experience, we’re now looking for an experienced Assistant Manager ready to help set the pace, lead from the front and drive this huge venue to its full potential.
As Assistant Manager, you’ll support with the responsibility for the performance, culture, and success of the site. You’ll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams.
Key Responsibilities:
- Ensure positive guest service in all areas. Respond to complaints within the given parameters or escalate to the Deputy / General Manager, taking any and all appropriate actions to turn dissatisfied guests into returning guests.
- Manage shifts covering the entire venue.
- Adhere to company standards and service levels to increase sales, minimise costs, beverage, supply and labour costs.
- Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities.
- Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members.
To be a success with Lane7, you’ll:
- Have management experience in the leisure, hospitality, or F&B sector.
- Be an Assistant Manager able to lead by example and supervise a team throughout every daily activity.
- Inspire and motivate your team to deliver outstanding guest experiences from the moment they step through the door.
- Be a great communicator.
- Have a positive, can-do and problem-solving attitude no matter the task that faces you.
- Have the ability to create a sense of fun, for you, the guests and the team.
What We’ll Offer:
- Salary - £31,000 Per Annum.
- 28 days holiday per year (Plus 1 day per every year worked, up to 5 years of service).
- Company pension contribution.
- Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time).
- 25% off food and drink.
- Get involved with different social activities throughout the year through our team social calendar.
- Annual team awards party.
- Cycle2Work scheme partnered with Halfords.
- Refer a friend scheme.
Fancy being part of it all? Apply Now.
Assistant Manager in Middlesbrough employer: Level X Middlesbrough
At Lane7, we pride ourselves on being a vibrant and dynamic employer that fosters creativity and passion among our team members. With a strong focus on personal development and progression, we offer a supportive work culture where you can thrive while enjoying unique benefits like free bowling and a variety of social activities. Join us in creating unforgettable experiences for our guests in an exciting atmosphere that truly values your contributions.
