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- Tasks: Support adults and young people with learning disabilities in a vibrant café environment.
- Company: Level Best Enterprises, a caring and inclusive organisation.
- Benefits: Part-time hours, 25 days annual leave pro rata, and a supportive team.
- Other info: Flexible working hours with opportunities for personal growth and development.
- Why this job: Make a real difference while gaining valuable experience in customer service and hospitality.
- Qualifications: Experience or interest in customer service; patience and passion for helping others are key.
The predicted salary is between 12000 - 16000 £ per year.
Usual hours: 10am to 2pm, Monday to Friday
Closing date: Monday 1 June 2026
Level Best Enterprises is looking for a caring, enthusiastic and reliable person to join our team as a Training Facilitator – Front of House. The role will be based at our purpose-built hub on St John’s Street, Colchester, supporting adults and young people with learning disabilities in our café, art gallery, gardening and seasonal enterprises.
Key Responsibilities
- Preparing hot and cold drinks
- Serving customers
- Operating the till
- Preparing food
- Following food hygiene and allergen procedures
- Keeping the café area clean, welcoming and well organised
- Building confidence through meaningful work‑based activities
- Helping trainees set and work towards personal goals
- Supporting reviewers and contributing to assessments via a person‑centred keyworker system
Qualifications & Skills
We are looking for someone with experience, skills or a strong interest in customer service, hospitality, and food preparation. Patient, organised, flexible and passionate about supporting people with learning disabilities are essential qualities. Experience working with people with learning disabilities is desirable but not essential. A Food Hygiene certificate, or willingness to obtain one, is required.
Working Conditions
Part‑time, 20 hours per week. Usual working hours are 10am to 2pm, Monday to Friday, with occasional evening and weekend work. Annual leave is 25 days pro rata plus bank holidays.
Equal Opportunities Statement
Level Best Enterprises is committed to inclusion, equal opportunities and safeguarding. All positions require an enhanced DBS check before commencing.
Training Facilitator – Front of House in Colchester employer: Level Best Enterprises
Contact Detail:
Level Best Enterprises Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Facilitator – Front of House in Colchester
✨Tip Number 1
Get to know the company! Research Level Best Enterprises and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in supporting people with learning disabilities.
✨Tip Number 2
Practice your customer service skills! Since the role involves serving customers and preparing food, think of scenarios where you can demonstrate your patience and organisation. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and might even give you tips on how to stand out during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the lives of those we support.
We think you need these skills to ace Training Facilitator – Front of House in Colchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting people with learning disabilities shine through. We want to see that you genuinely care about making a difference in their lives!
Tailor Your Experience: Make sure to highlight any relevant experience or skills you have in customer service, hospitality, or food preparation. We love seeing how your background aligns with the role of Training Facilitator – Front of House.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Level Best Enterprises
✨Know Your Stuff
Make sure you understand the role of a Training Facilitator – Front of House. Familiarise yourself with the responsibilities, like preparing food and serving customers. This will help you answer questions confidently and show your enthusiasm for the position.
✨Show Your Passion
Since this role involves supporting people with learning disabilities, it’s crucial to convey your passion for helping others. Share any relevant experiences or stories that highlight your caring nature and commitment to making a difference.
✨Prepare Questions
Think of thoughtful questions to ask during the interview. This could be about the team dynamics, training opportunities, or how they support their staff. It shows you're genuinely interested in the role and helps you assess if it's the right fit for you.
✨Dress the Part
Even though it’s a café environment, dressing smartly can make a great first impression. Aim for a neat and tidy appearance that reflects your professionalism and respect for the opportunity. It sets the tone for a positive interaction.