At a Glance
- Tasks: Build strong relationships with clients and drive their accessibility journey.
- Company: Level Access, a leader in accessible IT solutions, focused on social impact.
- Benefits: Fully remote role, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team and contribute to meaningful change across Europe.
- Why this job: Make a real difference by helping organisations become more accessible for everyone.
- Qualifications: Experience in sales and a passion for digital accessibility.
The predicted salary is between 50000 - 65000 £ per year.
Interested in working for a company that provides you a chance to grow professionally, give back to society, and make money doing it? If so, Level Access may be the right company for you.
Level Access helps companies design and enhance their IT systems - including websites, web applications, software, hardware, and services - so they are usable by people with disabilities. In the same way that buildings must conform to the Americans with Disabilities Act (ADA), modern websites and applications must be accessible to people with disabilities or face legal liability. Level Access allows organizations to address these risks through software, training, and consulting solutions. This ensures that people with disabilities have equal access to, and use of, IT systems.
With over 1000 public and private sector customers, Level Access is the Forrester Wave leader in the growing field of accessible IT solutions. Level Access's flagship product offering, AMP (Accessibility Management Platform), is the industry’s first on-demand solution that integrates the business and technical aspects of complying with regulations such as EEA (European Accessibility Act), Section 508, ADA, and WCAG.
Level Access is growing its business in Europe and is hiring Sales representatives in the UK to support this growth. This position is for an Enterprise Account Manager focused on building and maintaining strong and long-lasting relationships with customers primarily in Europe. This is a fully remote opportunity for someone based out of the UK.
The Enterprise Account Manager will work with existing enterprise-size Level Access clients across industries to:
- Analyse accessibility trends that impact industries
- Build nurture and outreach campaigns to drive interest
- Maintain continuous and high activity levels across renewal, upsell, and cross-sell activities
The role blends customer renewal as a team; your goal is to help clients on their accessibility journey and maintain high levels of engagement. Identify areas for growth including up-sells from current product subscriptions and cross-sells into new product subscriptions.
Deliver compelling arguments for digital accessibility to a variety of audiences – ranging from front-line to senior/C-suite – via a combination of virtual and in-person presentations. Partner with internal stakeholders (customer success, sales engineering, service delivery, customer marketing) to craft compelling proposals that match unique customer use cases. Develop and maintain quarterly and annual strategic account plans.
Utilize CRM and sales enablement technologies to manage all aspects of prospect/client communications, activities, and tasks.
Achievement Metrics % Quota Attainment: Ability to achieve quarterly quota attainment, comprised of two key elements: Gross retention of dollars under management (gross retention rate or “renewal rate”) and Expansion sales of software.
We think you need these skills to ace Remote Enterprise Account Manager, EMEA in Suffolk
Some tips for your application 🫡
Show Your Passion for Accessibility:When writing your application, let your enthusiasm for accessibility shine through! We want to see how much you care about making IT systems usable for everyone, especially those with disabilities. Share any relevant experiences or projects that highlight your commitment to this cause.
Tailor Your Application:Make sure to customise your CV and cover letter for the Enterprise Account Manager role. We’re looking for specific skills and experiences that align with our mission at Level Access. Highlight your sales experience, relationship-building skills, and any knowledge of accessibility standards to catch our eye!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Level Access!
How to prepare for a job interview at Level Access
✨Know Your Accessibility Stuff
Make sure you brush up on the key concepts of digital accessibility and the regulations like the ADA and WCAG. Being able to discuss these topics confidently will show that you're not just interested in the role, but that you understand the importance of what Level Access does.
✨Showcase Your Relationship-Building Skills
As an Enterprise Account Manager, your ability to build and maintain relationships is crucial. Prepare examples from your past experiences where you've successfully nurtured client relationships or turned around a challenging situation. This will demonstrate your capability to engage with clients effectively.
✨Prepare for Role-Play Scenarios
Expect to be put in a scenario where you might have to pitch Level Access's solutions to a potential client. Practise your pitch and think about how you would tailor your message to different audiences, from technical teams to C-suite executives. This will help you stand out as a candidate who can adapt their communication style.
✨Familiarise Yourself with CRM Tools
Since you'll be using CRM and sales enablement technologies, it’s a good idea to familiarise yourself with popular tools like Salesforce or HubSpot. If you have experience with these platforms, be ready to discuss how you've used them to manage client communications and track sales activities.
