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- Tasks: Lead customer advocacy strategies and develop engaging lifecycle programs.
- Company: Level Access, a leader in accessibility and inclusion.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Join a dynamic team focused on driving customer engagement and retention.
- Why this job: Make a real difference by transforming customers into advocates for accessibility.
- Qualifications: 5+ years in B2B SaaS marketing with a passion for inclusion.
The predicted salary is between 60000 - 80000 £ per year.
Level Access is seeking a Senior Customer Marketing Manager to lead the strategy that transforms customers into advocates and drives product adoption. The role involves developing lifecycle programs, collaborating with cross-functional teams, and managing customer storytelling initiatives.
Candidates should have at least 5 years of experience in B2B SaaS customer marketing. A passion for accessibility and inclusion is essential. This position offers opportunities to drive engagement and retention improvements across the customer journey.
Lifecycle Marketing Lead: Customer Advocacy & Growth in London employer: Level Access
Contact Detail:
Level Access Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifecycle Marketing Lead: Customer Advocacy & Growth in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at Level Access or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your passion for accessibility! When you get the chance to speak with someone from the company, share your thoughts on how customer advocacy can drive product adoption. It’ll show you’re not just about the job, but genuinely care about the mission.
✨Tip Number 3
Prepare some killer questions for your interviews. Ask about their current lifecycle programs or how they measure customer engagement. This shows you’re not only interested in the role but also ready to contribute right away.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Level Access.
We think you need these skills to ace Lifecycle Marketing Lead: Customer Advocacy & Growth in London
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your passion for accessibility and inclusion in your application. We want to see how you connect with our mission and values, so don’t hold back!
Tailor Your Experience: When detailing your experience, focus on your B2B SaaS customer marketing background. We’re looking for specific examples of how you've driven product adoption and transformed customers into advocates.
Collaborate in Your Writing: Since this role involves working with cross-functional teams, showcase your collaborative spirit in your application. Mention any projects where you’ve successfully partnered with others to achieve a common goal.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Level Access
✨Know Your Customer Advocacy Strategies
Make sure you’re well-versed in customer advocacy strategies, especially in the context of B2B SaaS. Be ready to discuss specific examples of how you've transformed customers into advocates in your previous roles.
✨Showcase Your Collaboration Skills
This role involves working with cross-functional teams, so be prepared to share experiences where you successfully collaborated with others. Highlight how you’ve managed projects that required input from different departments.
✨Demonstrate Your Passion for Accessibility
Since a passion for accessibility and inclusion is essential, come equipped with insights on how you’ve incorporated these values into your marketing strategies. Share any relevant initiatives or campaigns you’ve led.
✨Prepare for Lifecycle Program Discussions
Familiarise yourself with lifecycle marketing concepts and be ready to discuss how you would develop and implement effective programmes. Think about metrics you would use to measure success and how you’d drive engagement and retention.