Head of HR and Operations (22.5 hours)

Leukaemia UK is a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Despite decades of incredible progress, only half of leukaemia patients live longer than five years after their diagnosis. We won't stop until we change this. We accelerate progress through the life-changing research, awareness and advocacy that matter most to people affected by leukaemia, doing everything we can to make sure that the next person with leukaemia has the best possible experience of diagnosis, treatment and care.

We are looking for an experienced, driven and resourceful Head of HR and Operations, reporting to our Director of Finance and Resources. The role brings together delegated leadership for HR, Governance, Operations (Facilities, H&S, IT) and Risk management, working within the strategic direction set by the Director of Finance and Resources and CEO. We are transitioning from a historically outsourced HR model to a strengthened, in-house HR and Operations function, to support delivery of our new five-year strategy.

Team: We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on ‘keeping it real’ with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia. As a small organisation with just over 30 employees, every role counts. We have ambitious plans and we rely on individuals being self-starters, resilient and working at pace to maximise our collective impact. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives.

You will lead the development and delivery of People, Governance & Operations frameworks, aligned to the organisation’s strategy and under the direction of the Director of Finance and Resources. As a Head Of, you will contribute strategically as a specialist in your field, combining hands-on operational delivery with a strong focus on continuous improvement. You will have the opportunity to help shape and embed new ways of working, improve processes and systems, and develop an important function that is fit to support an ambitious and growing charity. Delivery will be a team effort, with operational coordination and administrative delivery carried out by the Governance & Operations direct report, under your leadership.

Skills and Experience:

• Essential: Experience in managing a broad range of HR activities in a small or medium-sized charitable organisation.
• CIPD Qualified
• Proven experience of shaping HR strategy and implementation, with tangible outcomes.
• Business partner experience, to tailor HR support to the needs of different teams.
• Proven experience in shaping the culture and internal ways of working of an organisation, including expertise in EDIB and Wellbeing.
• Proven experience in organisational design and change management.
• Excellent knowledge of UK Employment Law and how to embed this into HR policy.
• Proven experience in advising on Employee Relations to reach fair and just outcomes.
• Sufficient knowledge to oversee and review the Comp and Benefits framework.
• Proven experience in providing learning and development solutions to meet internal needs.
• Experience of line managing staff and supporting their development.
• Effective communication skills (written and oral), ability to work collaboratively with colleagues, strong stakeholder management and facilitation skills.
• Effective planning and work prioritisation skills to balance strategic and project work with hands-on delivery and line management.
• Comfortable working in a part-time role with clear priorities and boundaries.
• Resilient and resourceful to navigate through and embed organisational and process change.
• Able to demonstrate our charity's values of being bold, collaborative and curious.
• Discrete and trustworthy with high levels of integrity.
• Strong IT skills, including Office 365 and SharePoint.

• Desirable: Governance experience.
• Risk management experience.
• Level of exposure to Health and Safety obligations.
• Management of outsourced service providers.
• Willingness to identify, test and apply appropriate technology and AI tools to streamline processes.

Role Specifics: 22.5 hours per week (0.6 FTE) worked over 4-5 days, Monday to Friday. Location: We are very flexible! Our offices are based in Central London, and we operate hybrid working. In this role, you are required to work from the office at least 1 day per week. FTE Salary range £60,000 dependent on experience (pro-rata for part time).

Benefits: 36 days holiday per year, including bank holidays - pro rata for part-time employees. Pension – default is 4% employee and 4% employer and we match up to 6%. Life Assurance – x 4 cover. Critical Illness Cover. Cash back healthcare scheme & Employee Assistance Programme (EAP). Hybrid Working - 1 day in the office per week. Company sick pay.

If you feel you have the passion for our work and the right mix of experience, skills, energy, and flair, then we would love you to apply. Please also see the full job description attached to the advert. To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter. Closing Date: Midnight Tuesday 12th May 2026. First interviews will be held via Teams on Thursday 21st May 2026. Second interviews will be face to face in our London Offices on Wednesday 27th May 2026.