At a Glance
- Tasks: Manage remortgage cases from start to finish in a fast-paced environment.
- Company: Join Sort Group, a forward-thinking legal and property services company.
- Benefits: Earn up to £35,000 with ongoing training and career progression.
- Other info: Hybrid working options available; great for balancing work and life.
- Why this job: Be part of a supportive team and make a real impact in clients' lives.
- Qualifications: 2+ years of conveyancing experience and strong client care skills.
The predicted salary is between 30000 - 35000 € per year.
We’re looking for an experienced and proactive Remortgage Case Handler to join the growing conveyancing team at Sort Group. This is an excellent opportunity for a conveyancing professional with remortgage experience to manage a full caseload within a fast-paced and supportive environment. You’ll handle transactions from instruction through to completion and post-completion, ensuring matters are progressed efficiently while delivering a high standard of client care.
Working closely with lenders, brokers, introducers, and internal support teams, you’ll play a key role in maintaining service excellence and ensuring compliance with all regulatory requirements.
What you’ll be doing:
- Managing a full caseload of remortgage files from instruction through to completion and post-completion
- Handling freehold, leasehold, and unregistered remortgage matters
- Reviewing title documentation and identifying any defects, restrictions, or issues
- Managing mortgage offers and ensuring all lender conditions are satisfied
- Liaising with clients, lenders, brokers, landlords, management companies, and third parties
- Drafting reports to clients and lenders where required
- Delegating administrative tasks appropriately whilst retaining overall responsibility for file progression
- Ensuring all matters are progressed in line with internal SLAs and lender expectations
- Managing post-completion requirements and resolving Land Registry requisitions
- Supporting junior team members where required and contributing positively to team development
- Handling escalated client or introducer queries professionally and efficiently
Where you’ll be:
This role can be based from any of our offices in Derby, South Shields, or Gosforth, working alongside an experienced and supportive conveyancing team within a growing legal and property services group. Hybrid working opportunities may be available depending on experience and business requirements.
Requirements
What we’re looking for:
- Minimum of 2 years’ conveyancing experience, ideally within a remortgage environment
- Experience managing a full caseload with minimal supervision
- Strong understanding of the remortgage process from instruction through to post-completion
- Experience dealing with freehold, leasehold, and ideally unregistered matters
- Excellent organisational skills and attention to detail
- Strong client care and communication skills with a professional telephone manner
- Ability to manage competing priorities within a fast-paced environment
- Good IT skills, including experience using Case Management Systems
- Strong understanding of CLC/SRA compliance obligations, AML regulations, cyber security awareness, and data protection requirements
- Ability to work independently whilst also contributing positively within a team
- A calm, professional, and proactive approach under pressure
Benefits
Salary: Up to £35,000, depending on experience. Ongoing training, development, and progression opportunities within a growing business.
About Sort Group: Sort Group is a group of forward-thinking businesses operating across legal, financial, and property services. We are committed to delivering exceptional client service while investing in our people, technology, and growth. Our conveyancing teams are central to our success, providing efficient, compliant, and client-focused legal services across the UK.
If you’re an experienced conveyancer looking to join a supportive and ambitious business where you can continue to develop your career, we’d love to hear from you.
Remortgage Case Handler in South Shields employer: Lets Recruit Limited
Sort Group is an excellent employer for Remortgage Case Handlers, offering a dynamic and supportive work environment across its offices in Derby, South Shields, and Gosforth. With a strong focus on employee development, ongoing training, and hybrid working opportunities, the company fosters a culture of collaboration and excellence, ensuring that team members can thrive while delivering exceptional client service.
StudySmarter Expert Advice🤫
We think this is how you could land Remortgage Case Handler in South Shields
✨Tip Number 1
Network like a pro! Reach out to your connections in the conveyancing world, especially those who might know someone at Sort Group. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by brushing up on your remortgage knowledge. Be ready to discuss specific cases you've handled and how you ensured compliance with regulations. Show them you’re the proactive case handler they need!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from Sort Group.
We think you need these skills to ace Remortgage Case Handler in South Shields
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Remortgage Case Handler role. Highlight your relevant experience in conveyancing and remortgage processes, and don’t forget to showcase your client care skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Sort Group. Mention specific experiences that relate to managing a full caseload and working with lenders.
Showcase Your Organisational Skills:Since this role requires excellent organisational skills, give examples in your application of how you've successfully managed competing priorities in a fast-paced environment. We love a good story!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Lets Recruit Limited
✨Know Your Remortgage Stuff
Make sure you brush up on your remortgage knowledge before the interview. Understand the entire process from instruction to post-completion, and be ready to discuss specific cases you've handled. This will show that you're not just experienced but also genuinely interested in the role.
✨Showcase Your Client Care Skills
Since client care is crucial in this role, prepare examples of how you've successfully managed client relationships in the past. Think about challenging situations and how you resolved them while maintaining professionalism. This will highlight your communication skills and ability to handle pressure.
✨Familiarise Yourself with Compliance
Get a good grasp of CLC/SRA compliance obligations and AML regulations. Be prepared to discuss how you've ensured compliance in your previous roles. This will demonstrate your attention to detail and understanding of the regulatory landscape, which is vital for a Remortgage Case Handler.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the tools they use for case management, or how they support professional development. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
