At a Glance
- Tasks: Welcome guests, manage bookings, and ensure a fun atmosphere at our Padel club.
- Company: Join a vibrant community passionate about Padel and leisure activities.
- Benefits: Flexible hours, competitive pay, and a chance to promote a healthy lifestyle.
- Other info: Perfect for students looking for part-time work on weekends.
- Why this job: Be part of an exciting team and enhance the guest experience in a lively environment.
- Qualifications: Customer service skills and a love for Padel are a plus!
The predicted salary is between 8 - 12 £ per hour.
About Us
Our story began with a simple goal to share our love of Padel with as many people as possible. What started as a single court and a handful of enthusiastic players has grown into a welcoming network of clubs where beginners, families, and seasoned players feel right at home. We believe padel should be fun, social, and accessible to everyone, which is why we host coaching clinics, family events and friendly competitions. Every swing, rally, and laugh on our courts is part of our story and we can't wait for you to join it.
What we are looking for?
- Role: Part Time, Padel Assistant / Reception (Must be available to work Saturday and Sunday each week)
- Contract: Permanent, evening and weekend shift availability required.
- Located: Lets Go Padel, 22 Great Victoria St, Belfast BT2 7BJ
- Salary: £8 - £12.71 per/hour
Job Overview
Providing exceptional customer service experience to all members, non-members and guests of the facility. Front facing position, assisting with new enrolments and members queries. Greeting members and users as they come through the reception area. Checking in members and verifying memberships as well as assigning courts and checking reservations and payments. Helping organise and providing information on coaching lessons, courts and event availability. Handling questions about cancellation of membership or court reservations. You will be required to work on a shift/rota basis, including day, evenings and weekends.
Duties
- Greet and assist guests upon arrival, ensuring they feel welcomed and valued.
- Manage the day-to-day operations of leisure facilities, including cleaning and setting safety standards.
- Providing information to both members and users regarding upcoming events, lessons and availability.
- Handle customer inquiries.
- Explain, if necessary, the rules of Padel.
- Assist members in booking Padel court reservations.
- Maintain an organized reservation system and schedule.
- Ensure timely check-ins and check-outs for court usage.
- Assist in processing new membership applications.
- Provide support for membership renewals and inquiries.
- Maintain accurate membership records.
- Handle basic administrative duties, including data entry and filing.
- Manage cash transactions and accurately maintain financial records.
- Respond to guest inquiries and resolve any issues or concerns promptly and professionally.
- May be requested by the management team to help with creating engaging social media content to generate further awareness of what Padel has to offer!
- Maintain equipment and facilities to ensure they are in excellent working condition.
- Monitor and deliver the cleanliness and orderliness of the courts.
- Report any maintenance or safety concerns to the appropriate personnel.
- Assist in ensuring a safe and enjoyable environment for all members and guests.
- Ensuring all equipment is returned and stored correctly.
- Reporting any breakages or damages to management as soon as possible, as additional fees to players, users or members may be required.
- Assisting in stock takes of court/padel equipment.
- Organise activities and events, ensuring all necessary preparations are made for successful execution.
- Collaborate with other team members to ensure seamless service delivery and guest satisfaction.
Qualifications
- Knowledge of Padel rules, strategies, and techniques would be an advantage.
- Previous experience in a customer-facing role is preferred.
- Basic computer skills for reservation and administrative tasks.
- Previous experience in guest services or hospitality is preferred but not essential.
- Strong communication skills with the ability to engage positively with guests and players of all backgrounds and ages.
- Excellent organisational skills and the ability to manage multiple tasks effectively.
- A proactive approach to problem-solving with a focus on customer satisfaction.
- Ability to work flexible hours, including weekends and holidays as required.
- Patience, enthusiasm and a positive attitude.
- A passion for leisure activities and promoting a healthy lifestyle is an advantage.
If you are looking for an opportunity to contribute to a vibrant team while enhancing the guest experience in a leisure setting, we encourage you to apply for the Padel Attendant position today!
Skills: Communication, Customer Service, Attention to detail, Teamwork, Flexibility
Receptionist in Newtownabbey employer: Let's Go Padel Limited
At Lets Go Padel, we pride ourselves on creating a fun and inclusive environment where both staff and guests can thrive. As a part-time Receptionist at our Omagh location, you'll enjoy flexible working hours, opportunities for personal growth, and the chance to be part of a passionate team dedicated to promoting the joy of padel. Join us in fostering a welcoming community that values teamwork, customer service, and a healthy lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Newtownabbey
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
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✨Apply Through Our Website!
Don’t forget to check out the openings at Let's Go Padel Limited and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Receptionist in Newtownabbey
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Let's Go Padel Limited that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Let's Go Padel Limited.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Let's Go Padel Limited get a sense of who you are beyond your experience!
How to prepare for a job interview at Let's Go Padel Limited
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Let's Go Padel Limited and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
