At a Glance
- Tasks: Lead transformative projects to enhance Glasgow city centre's vibrancy and safety.
- Company: Join a dynamic, business-led organisation focused on improving Glasgow.
- Benefits: Competitive salary up to £55,000, with opportunities for professional growth.
- Other info: Exciting opportunity to work closely with key stakeholders and drive positive change.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in contract management and strong people management skills required.
The predicted salary is between 55000 - 55000 £ per year.
Contract: Full-time, permanent (subject to BID term)
Location: Glasgow City Centre
Reporting to: Chief Executive
Salary: Up to £55,000 per annum (dependent on experience)
Let’s Go Glasgow Business Improvement District (BID) is a newly formed, business-led organisation dedicated to improving Glasgow city centre. With a £14 million budget over a five-year term, the BID has both the scale and mandate to deliver transformative improvements across the city centre. Acting as a strong, credible voice for levy-paying businesses, the BID focuses on making Glasgow cleaner, safer and more vibrant - ensuring it thrives as a competitive destination for businesses, visitors and residents alike.
Role Purpose
The BID Projects Lead is a key member of the Let’s Go Glasgow BID management team. The postholder will work closely with the Chief Executive to translate the BID’s strategic priorities into operational delivery - ensuring the BID area of the city centre is clean, safe, well-managed and continually improving. This is a delivery-focused role across place management, safety, cleaning, contract oversight and project delivery. The BID Projects Lead will be expected to take ownership of the BID’s operational programme and represent the organisation confidently with key partners.
Key Responsibilities
- Strategy and Senior Support
- Work alongside the Chief Executive to develop and implement the BID’s operational strategy.
- Translate BID business plan commitments into clear, deliverable workstreams and programmes.
- Contribute to Board reporting, performance monitoring and strategic planning.
- Deputise for the Chief Executive where required, representing the BID at senior-level meetings and forums.
- Support the development of the BID’s renewal planning and long-term strategy as appropriate.
- Place Management, Safety and Cleansing
- Take operational responsibility for the BID’s place management activity, including cleaning, environmental quality and public realm.
- Oversee the delivery of the BID’s safety and stewarding programmes, working closely with Police Scotland, Glasgow City Council and other statutory partners.
- Conduct and oversee regular monitoring of the BID area, ensuring issues are identified, logged and resolved promptly.
- Advise on emergency planning, resilience and incident response arrangements on behalf of the BID.
- Drive continuous improvement in place quality, identifying opportunities to enhance the city centre environment.
- Contract and Supplier Management
- Actively manage all BID contracts across cleaning, security, and related services.
- Set clear service standards, KPIs and reporting frameworks for all contracted suppliers.
- Monitor contractor performance, manage underperformance robustly and ensure value for money at all times.
- Maintain accurate contract documentation, variation records and performance evidence.
- Project Delivery and Programme Management
- Oversee and coordinate the delivery of BID projects across multiple workstreams simultaneously.
- Maintain programme-level visibility of timelines, risks, dependencies and budgets.
- Report regularly to the Chief Executive on progress, risks and emerging priorities.
- Partnerships and Stakeholder Engagement
- Build and maintain strong working relationships with Police Scotland, Glasgow City Council, transport partners and other key city centre stakeholders.
- Represent the BID at partnership forums, operational groups and city-centre working parties.
- Act as a senior point of contact for levy-paying businesses on operational and place-related matters.
Person Specification
Essential
- Demonstrable experience managing contracts, suppliers and frontline service delivery.
- Strong people management skills with experience of leading and developing a team.
- Confident working at a strategic level while maintaining hands-on oversight of operational delivery.
- Excellent communication and stakeholder engagement skills.
- Sound understanding of health and safety obligations in an operational, public-facing environment.
- Highly organised, solutions-focused and comfortable managing competing priorities under pressure.
Desirable
- Experience in an operational, place management and/or project delivery role - ideally within a BID, local authority, town centre partnership or comparable organisation.
- Familiarity with Glasgow city centre.
- NEBOSH, IOSH or equivalent health and safety qualification.
If this opportunity sounds like the right fit for you, please email your CV and a cover letter to admin@Letsgoglasgow.com by 12 noon on Monday 22 June 2026. Please note, we may close applications early depending on the volume of interest.
Business Improvement District (BID) Projects Lead employer: Let's Go Glasgow BID
Let’s Go Glasgow BID is an exceptional employer, offering a dynamic work environment in the heart of Glasgow City Centre. With a commitment to enhancing the urban landscape and a substantial budget for transformative projects, employees benefit from a collaborative culture that prioritises professional growth and community impact. The role of BID Projects Lead not only provides competitive remuneration but also the opportunity to make a tangible difference in the city, working alongside key stakeholders and contributing to a vibrant, safe, and thriving urban centre.
StudySmarter Expert Advice🤫
We think this is how you could land Business Improvement District (BID) Projects Lead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their goals and challenges, especially in relation to Glasgow city centre. This will help you tailor your responses and show that you’re genuinely interested in making a difference.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in contract management and project delivery, as these are key for the BID Projects Lead role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Let’s Go Glasgow team and contributing to the city’s improvement.
We think you need these skills to ace Business Improvement District (BID) Projects Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the BID Projects Lead role. Highlight your contract management and people management experience, as these are key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about improving Glasgow city centre and how your background aligns with our mission at Let’s Go Glasgow.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your ability to deliver results. We love seeing how you've made a positive impact in previous roles!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Let's Go Glasgow BID
✨Know Your BID Inside Out
Before the interview, make sure you thoroughly research Let’s Go Glasgow and its mission. Understand their strategic priorities and how they aim to improve the city centre. This will help you demonstrate your genuine interest and show that you're aligned with their goals.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of your experience in managing contracts and delivering projects. Highlight your ability to oversee multiple workstreams and how you've successfully navigated challenges in past roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with Stakeholders
Since the role involves building relationships with various stakeholders, prepare to talk about your experience in stakeholder engagement. Share examples of how you've effectively communicated and collaborated with partners, especially in a public-facing environment.
✨Demonstrate Your Problem-Solving Skills
The BID Projects Lead role requires a solutions-focused mindset. Be prepared to discuss how you've identified issues in previous roles and the steps you took to resolve them. This will showcase your proactive approach and ability to drive continuous improvement.
