Job Title: General Manager
Company: L’ETO
Location: Berkeley Square, Mayfair, London
Job Type: Full-Time
L’ETO Bistro | Berkeley Square, Mayfair, London
Salary: up to £50,000–£55,000 per annum
Hours: 48 hours per week
The Opportunity
L’ETO is preparing to open an exciting new bistro in the heart of Mayfair, bringing together contemporary all-day dining, exceptional hospitality and a vibrant atmosphere in one of London’s most prestigious locations.
We are looking for an experienced, commercially driven and passionate General Manager to lead this new opening and establish it as a standout destination in London’s competitive dining scene.
This is an opportunity for an ambitious hospitality professional to take ownership of a new restaurant from the very beginning, shape its culture, build a high-performing team and deliver an exceptional guest experience.
Key Responsibilities
As General Manager, you will have responsibility for the restaurant’s day-to-day operations, service standards, guest experience and team development. Working closely with the ownership team, you will play a key role in the pre-opening preparations, successful launch and ongoing development of the bistro.
Your key responsibilities will include:
- Pre-opening & Launch:Lead operational preparations, recruitment, training, systems implementation and the successful opening of the restaurant.
- Restaurant Operations:Oversee restaurant operations, ensuring consistently exceptional service, efficiency and attention to detail.
- Food & Beverage Collaboration: Work closely with the Head Chef to maintain food quality, align service and kitchen teams, and develop an appealing food and beverage experience.
- Team Leadership:Recruit, inspire and develop a strong management and service team, establishing a positive, accountable and performance-driven culture.
- Guest Experience:Create a warm, memorable and personalised hospitality experience, building a loyal customer base and maintaining outstanding service standards.
- Stock & Systems Management:Ensure effective use of EPOS, reservations, inventory and reporting systems, maintaining strong stock controls and minimising operational losses.
- Sales & Revenue Growth:Identify opportunities to increase covers, average spend, repeat visits and overall revenue through proactive commercial initiatives.
- Standards & Compliance:Maintain the highest standards of food safety, health and safety, licensing and operational compliance.
- Performance Management: Establish and monitor clear KPIs across service standards, team development, operational efficiency and guest satisfaction.
About Candidate
We are looking for a confident, hands-on leader with a genuine passion for hospitality, a strong presence on the restaurant floor and the ability to create an atmosphere guests want to return to.
The ideal candidate will have:
- Proven experience as a General Manager in a premium casual dining restaurant, contemporary bistro or high-volume, quality-led hospitality environment.
- A proven track record of leading smooth restaurant operations, delivering exceptional service and maintaining consistently high standards.
- Strong knowledge of restaurant operations, stock management, EPOS and reservation systems.
- Experience recruiting, developing and retaining high-performing teams.
- Excellent understanding of food, wine, service standards and current London dining trends.
- A visible, approachable leadership style, with the personality and energy to inspire the team and build lasting guest relationships.
- A proactive, entrepreneurial mindset with the ability to make decisions, solve problems and drive results.
- Exceptional communication skills and a natural ability to build relationships with guests and colleagues.
- Experience opening a new restaurant would be a significant advantage.
What We Offer
- Competitive salary of £50,000–£55,000 per annum.
- Performance-based bonus linked to agreed KPIs.
- Company discounts and benefits.
- The opportunity to lead a brand-new bistro in the heart of Mayfair.
- Genuine ownership of the restaurant’s day-to-day operations and guest experience.
- Direct involvement in shaping the restaurant’s culture, team and guest experience.
- A dynamic working environment with the opportunity to make a meaningful impact from day one.
- Long-term professional development opportunities.
Join Us
We are not simply looking for someone to manage a restaurant. We are looking for a hospitality leader who takes pride in every detail, understands the commercial side of the business and has the personality, ambition and drive to make L’ETO Bistro Berkeley Square a destination guests want to return to.
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