At a Glance
- Tasks: Create a welcoming store experience and guide customers in styling and product knowledge.
- Company: LESTRANGE, a modern menswear brand focused on effortless style.
- Benefits: Full-time role with opportunities for growth in a dynamic retail environment.
- Other info: Be part of a growing brand with a clear vision for modern menswear.
- Why this job: Join a passionate team and help shape a unique shopping experience.
- Qualifications: 1 year of retail supervisory experience and a love for menswear.
The predicted salary is between 30000 - 40000 £ per year.
Location: Soho, London
Contract: Full-time
Reports to: Retail Manager
Business Overview
LESTRANGE is a modern menswear brand building a more considered everyday wardrobe. Founded on the idea of modular dressing, we create versatile, refined pieces designed to make getting dressed feel effortless. Our collections bring together clean design, comfort, longevity and ease, helping customers build wardrobes that work across the many parts of modern life. We believe menswear should feel elevated without being complicated.
Role Overview
We are looking for a Store Host / Supervisor with a genuine love for menswear and a natural ability to make customers feel welcome, understood and excited about what they are wearing. This role sits at the heart of the store experience. It is about hosting with warmth, sharing product knowledge with confidence, and helping customers discover pieces that genuinely work for their lifestyle.
Key Responsibilities
- Create an Elevated Customer Experience
- Welcome every customer with warmth, confidence and genuine attention.
- Bring the LESTRANGE story to life through thoughtful conversations around product, fit, fabric, versatility and modular dressing.
- Offer considered styling advice, helping customers build looks and wardrobes that feel personal, refined and easy to wear.
- Create a store experience that feels relaxed, premium and memorable without ever feeling forced or overly formal.
- Build strong customer relationships through service that feels human, helpful and considered.
- Stay connected to the collection and the wider menswear landscape, bringing enthusiasm and knowledge into every interaction.
- Support and Lead the Store Team
- Set the tone on the shop floor through energy, presentation, service and attention to detail.
- Work closely with the Store Manager to support the day-to-day rhythm of the store.
- Guide and motivate the team during shifts, helping everyone stay focused, confident and commercially aware.
- Take ownership of opening and closing procedures when required.
- Support new team members with product knowledge, customer service standards and store expectations.
- Act as a trusted, positive presence in store, helping create a team culture that feels professional, welcoming and engaged.
- Keep the Store Running Smoothly
- Support stock management, deliveries, replenishment, transfers and stockroom organisation.
- Maintain strong visual merchandising and store presentation standards throughout the day.
- Ensure the store environment always feels clean, considered, premium and easy to shop.
- Assist with till operations, customer orders, exchanges, returns and daily reporting.
- Keep an eye on store performance, sales targets and trading priorities.
- Balance operational tasks with the instinct to always put the customer experience first.
About the Candidate
A genuine passion for menswear is essential, from fit and fabric to styling, silhouettes and the way men dress today. Previous experience in a retail supervisor, keyholder or leadership role is required, with a minimum of 1 year in a similar position. A natural host at heart, the right person will enjoy meeting customers, starting conversations and creating a service experience that feels personal and elevated.
What We’re Looking For
This role would suit a retail professional who cares deeply about product, service and the small details that make a store experience memorable. A love of menswear should come naturally. Great fabrics, considered silhouettes, versatile styling and refined design should be things that feel genuinely exciting.
Summary
The Store Host / Supervisor will play a key role in bringing the LESTRANGE experience to life. Through warm hosting, thoughtful styling, strong product knowledge and hands-on store support, this role will help create an environment that feels welcoming, elevated and distinctly LESTRANGE.
Store Supervisor / Host employer: LESTRANGE
LESTRANGE is an exceptional employer located in the vibrant Soho area of London, offering a dynamic work environment where creativity and customer engagement thrive. With a strong focus on employee growth, team collaboration, and a culture that values warmth and personal connection, LESTRANGE empowers its staff to elevate the in-store experience while nurturing their passion for menswear. Joining our team means being part of a modern brand that prioritises thoughtful design and customer satisfaction, providing a unique opportunity to shape the future of menswear retail.
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor / Host
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with LESTRANGE's story, values, and product range. This will help you connect with customers and show them that you genuinely care about what they’re looking for.
✨Tip Number 2
Practice your hosting skills! Warmly welcome every customer and engage them in conversation. Ask open-ended questions to understand their needs better and offer tailored styling advice that makes them feel special.
✨Tip Number 3
Show off your passion for menswear! Share your knowledge about fabrics, fits, and styling tips. The more enthusiastic you are, the more excited customers will be about their shopping experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the LESTRANGE team and contributing to our unique store experience.
We think you need these skills to ace Store Supervisor / Host
Some tips for your application 🫡
Show Your Passion for Menswear:When you're writing your application, let your love for menswear shine through! Share specific examples of how you've engaged with the fashion world, whether it's through personal style, previous roles, or even just your favourite brands.
Tailor Your Application:Just like you would style an outfit, tailor your application to fit the role. Highlight your relevant experience in retail supervision and customer service, and make sure to connect your skills to what LESTRANGE is all about—creating a considered everyday wardrobe.
Be Genuine and Personable:We want to see the real you! Use a friendly tone in your application that reflects your personality. Remember, this role is all about making customers feel welcome, so show us how you can do that through your words.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the LESTRANGE team!
How to prepare for a job interview at LESTRANGE
✨Know Your Menswear
Dive deep into the world of menswear before your interview. Familiarise yourself with LESTRANGE's collections, their approach to modular dressing, and the fabrics they use. Being able to discuss specific pieces and how they fit into a modern wardrobe will show your genuine passion and knowledge.
✨Practice Your Hosting Skills
Since this role is all about making customers feel welcome, practice your hosting skills. Think about how you would greet a customer, start a conversation, and offer styling advice. Role-play with a friend or family member to build your confidence in creating a warm and engaging atmosphere.
✨Showcase Your Leadership Style
Prepare to discuss your previous supervisory experience. Think of examples where you've motivated a team or handled challenges on the shop floor. Highlight your ability to balance operational tasks while keeping the customer experience at the forefront—this is key for a Store Host/Supervisor.
✨Ask Thoughtful Questions
At the end of the interview, have some insightful questions ready. Ask about the store's vision for the future, how they maintain strong customer relationships, or what qualities they value most in their team. This shows your interest in the brand and your eagerness to contribute to its success.
