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For Companies At a Glance
- Tasks: Lead P&C operations, ensuring smooth employee lifecycle and enhancing engagement.
- Company: Join a leading UK law firm with a focus on innovation and collaboration.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Shape the future of People & Culture while making a real impact on employee experience.
- Qualifications: Experience in P&C operations, strong payroll skills, and team leadership abilities.
- Other info: Dynamic role with clear pathways to senior leadership in a growing firm.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to shape the future of People & Culture at a leading UK law firm? Lester Aldridge LLP is seeking a dynamic and driven P&C Operations Manager to lead the delivery of seamless, strategic, and people-focused operational services across the firm.
Why This Role Matters
This isn’t just an operations role — it’s a pivotal position at the heart of our firm’s people strategy. You’ll ensure our P&C services run like clockwork while driving improvements that enhance employee experience, engagement, and retention. From payroll precision to policy compliance, your impact will be felt firm-wide.
What You’ll Be Responsible For
- Running P&C Operations: Oversee the full employee lifecycle — onboarding, contracts, records, payroll, benefits, and offboarding — ensuring smooth, responsive service.
- Payroll & Benefits: Partner with Finance and our third-party provider to deliver accurate, timely payroll and benefits administration.
- Team Leadership: Lead and develop a high-performing P&C operations team that’s professional, friendly, and trusted across the firm.
- Compliance & Risk: Keep our policies sharp, compliant, and user-friendly. Own our P&C risk and mitigation plans.
- Systems & Data: Be our HRIS lead (Access – People HR), ensuring data integrity and insightful reporting for smarter decisions.
- Process Improvement: Drive tech upgrades, streamline workflows, and lead firm-wide initiatives that support our strategic goals.
- Employee Experience: Ensure every P&C touchpoint — from day one to departure — is fair, engaging, and supportive.
- Budget & Vendor Management: Oversee key operational budgets and third-party relationships.
Your Growth & Impact
- Influence how we evolve our processes and tech to support our people strategy.
- Build strong relationships with senior stakeholders across the partnership.
- Lead and grow a high-performing team, gaining valuable leadership experience.
- Deepen your expertise in payroll, compliance, and HR systems in a complex professional services environment.
- Play a central role in shaping employee experience and retention.
- Unlock a clear pathway to senior P&C leadership as the firm continues to grow.
What We’re Looking For
- Proven experience in P&C operations, ideally within a law firm or professional services.
- Strong payroll and benefits management skills, with a sharp eye for detail.
- Confident team leader with coaching and development experience.
- Organised, deadline-driven, and adaptable in a fast-paced environment.
- Data-savvy and comfortable using HR systems to generate actionable insights.
- A proactive problem-solver who thrives on making processes smoother and smarter.
What Success Looks Like
- Flawless payroll and P&C processes delivered on time, every time.
- Trusted support for partners, lawyers, and business services colleagues.
- Compliant, up-to-date, and user-friendly systems and policies.
- Reliable data that drives strategic decisions.
- Tangible improvements in process efficiency, team performance, and employee experience.
Big Enough for Opportunity, Small Enough for Impact
With 400 people across three offices, Lester Aldridge offers the scale to support your ambitions — and the visibility to make your mark.
A Firm with Roots and Vision
Join a stable, highly respected practice that’s evolving through a bold strategy review. Be part of a future-focused team that values innovation, collaboration, and excellence.
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People and Culture Operations Manager employer: Lester Aldridge
Contact Detail:
Lester Aldridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People and Culture Operations Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Lester Aldridge LLP on LinkedIn. A friendly chat can give us insider info about the firm and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the firm's culture and values. We want to show that we’re not just a fit for the role, but also for the team. Tailor our answers to reflect how we align with their people strategy.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. This helps us articulate our experience in P&C operations clearly and confidently, especially when discussing payroll and compliance.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can keep us top of mind. Plus, it shows we’re genuinely interested in being part of their team.
We think you need these skills to ace People and Culture Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of People and Culture Operations Manager. Highlight your experience in P&C operations, payroll management, and team leadership. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about shaping employee experiences and how you can drive improvements in our P&C processes. Keep it engaging and personal — we love a good story!
Showcase Your Data Savvy: Since data integrity and insightful reporting are key, don’t forget to mention your experience with HR systems. Share examples of how you've used data to make smarter decisions in previous roles. We’re all about making processes smoother and smarter!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team. Let’s get started on this journey together!
How to prepare for a job interview at Lester Aldridge
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the People and Culture Operations Manager. Familiarise yourself with the key areas like payroll, compliance, and employee experience. This will help you speak confidently about how your skills align with their needs.
✨Showcase Your Leadership Skills
As a team leader, it’s crucial to demonstrate your ability to develop and manage a high-performing team. Prepare examples of how you've successfully led teams in the past, focusing on coaching and development. This will show them you’re not just a manager, but a mentor.
✨Be Data-Savvy
Since the role involves using HR systems for data integrity and reporting, be ready to discuss your experience with HRIS tools. Bring specific examples of how you've used data to drive decisions or improve processes in previous roles. This will highlight your analytical skills.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with insightful questions about their P&C strategy and future initiatives. This shows your genuine interest in the firm and helps you assess if it’s the right fit for you. Think about what you want to know regarding their approach to employee engagement and retention.
