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- Tasks: Deliver top-notch hospitality support and ensure a welcoming environment for staff and visitors.
- Company: Join a supportive Facilities team in a professional services setting.
- Benefits: Competitive salary, generous holiday allowance, pension scheme, and flexible benefits.
- Other info: Great opportunities for personal development and a collaborative work culture.
- Why this job: Be the friendly face that makes every meeting and event run smoothly.
- Qualifications: Experience in hospitality or customer service, strong organisational skills, and a proactive attitude.
The predicted salary is between 22000 - 26000 £ per year.
We’re looking for a friendly, organized, and customer‑focused Hospitality Assistant to join our Facilities team. This is a great opportunity to play a key role in delivering a professional and welcoming experience for staff and visitors, ensuring our meeting rooms and hospitality services run smoothly day to day.
About the Role
As a Hospitality Assistant, you’ll provide high‑quality hospitality support across the office, ensuring meeting rooms are prepared, refreshments are delivered, and facilities are maintained to an excellent standard. You’ll act as a key point of contact for hospitality needs, working closely with colleagues across the business while also supporting the wider Facilities and Reception teams when required.
Your Responsibilities Will Include:
- Preparing and managing meeting rooms to ensure they are set up and maintained throughout the day.
- Managing room bookings via Outlook and coordinating meeting requirements.
- Providing refreshments, including hot and cold drinks and catering support.
- Maintaining high standards of cleanliness across meeting rooms, kitchens, and shared areas.
- Ordering lunches and managing hospitality supplies and stock levels.
- Monitoring and reporting maintenance, IT, and AV issues.
- Supporting internal teams with administrative or coordination tasks where required.
- Assisting with events and marketing activities when needed.
- Acting as a visible and proactive presence to ensure excellent service standards.
- Providing occasional reception and switchboard cover (training provided).
What We’re Looking For
- Previous experience in hospitality, catering, or a customer‑facing role.
- Strong organisational skills and attention to detail.
- A proactive approach, with the ability to work independently and take initiative.
- Friendly and professional communication skills.
- A team player who is adaptable and willing to support others.
- Good standard of general education, including English and Maths.
What We Offer
- Competitive salary and benefits package.
- Generous holiday allowance plus bank holidays.
- Pension scheme and life assurance.
- Access to flexible benefits.
- A supportive and collaborative working environment.
- Opportunities to develop within a professional services setting.
If you enjoy delivering excellent service and take pride in creating a welcoming and well‑organised environment, we’d love to hear from you.
Hospitality Assistant employer: Lester Aldridge
Contact Detail:
Lester Aldridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and work environment. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience in hospitality can benefit the role, especially your organisational skills and customer service approach.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great chance to reiterate why you’d be a fantastic fit for the Hospitality Assistant position.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and customer-focused nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Experience: Make sure to highlight any previous experience in hospitality or customer-facing roles. We’re looking for those strong organisational skills and attention to detail, so give us examples that showcase these abilities.
Be Proactive: In your application, mention how you take initiative and work independently. We love team players who can also step up when needed, so share any relevant experiences where you’ve done just that!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with our Facilities team.
How to prepare for a job interview at Lester Aldridge
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Hospitality Assistant. Familiarise yourself with tasks like managing meeting room bookings and providing refreshments. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to share examples from your past experiences where you successfully managed multiple tasks. Think about times when you coordinated events or maintained high standards in a busy environment.
✨Be Friendly and Professional
As a Hospitality Assistant, you'll be the face of the company for many visitors. Practice your friendly and professional communication style before the interview. Consider how you would greet guests and handle inquiries, as this will reflect your suitability for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of events you might assist with, or how success is measured in the role. This shows your genuine interest and helps you assess if the company is the right fit for you.