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- Tasks: Deliver top-notch hospitality support and ensure a welcoming environment for staff and visitors.
- Company: Join a supportive Facilities team in a professional services setting.
- Benefits: Competitive salary, generous holiday allowance, pension scheme, and flexible benefits.
- Other info: Great opportunities for personal development and a collaborative work culture.
- Why this job: Be the friendly face that makes every meeting and event run smoothly.
- Qualifications: Experience in hospitality or customer service, strong organisational skills, and a proactive attitude.
The predicted salary is between 22000 - 26000 £ per year.
We’re looking for a friendly, organised, and customer-focused Hospitality Assistant to join our Facilities team. This is a great opportunity to play a key role in delivering a professional and welcoming experience for staff and visitors, ensuring our meeting rooms and hospitality services run smoothly day to day.
About the Role
As a Hospitality Assistant, you’ll provide high-quality hospitality support across the office, ensuring meeting rooms are prepared, refreshments are delivered, and facilities are maintained to an excellent standard. You’ll act as a key point of contact for hospitality needs, working closely with colleagues across the business while also supporting the wider Facilities and Reception teams when required.
Your Responsibilities Will Include:
- Preparing and managing meeting rooms to ensure they are set up and maintained throughout the day.
- Managing room bookings via Outlook and coordinating meeting requirements.
- Providing refreshments, including hot and cold drinks and catering support.
- Maintaining high standards of cleanliness across meeting rooms, kitchens, and shared areas.
- Ordering lunches and managing hospitality supplies and stock levels.
- Monitoring and reporting maintenance, IT, and AV issues.
- Supporting internal teams with administrative or coordination tasks where required.
- Assisting with events and marketing activities when needed.
- Acting as a visible and proactive presence to ensure excellent service standards.
- Providing occasional reception and switchboard cover (training provided).
What We’re Looking For:
- Previous experience in hospitality, catering, or a customer-facing role.
- Strong organisational skills and attention to detail.
- A proactive approach, with the ability to work independently and take initiative.
- Friendly and professional communication skills.
- A team player who is adaptable and willing to support others.
- Good standard of general education, including English and Maths.
What We Offer:
- Competitive salary and benefits package.
- Generous holiday allowance plus bank holidays.
- Pension scheme and life assurance.
- Access to flexible benefits.
- A supportive and collaborative working environment.
- Opportunities to develop within a professional services setting.
If you enjoy delivering excellent service and take pride in creating a welcoming and well-organised environment, we’d love to hear from you.
Hospitality Assistant in Bournemouth employer: Lester Aldridge
Contact Detail:
Lester Aldridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the company, be ready to share why you're the perfect fit for the Hospitality Assistant role. Keep it friendly and professional, just like the job requires!
✨Tip Number 3
Show up prepared! If you land an interview, make sure you know about the company and its values. Bring examples of how you've delivered excellent service in the past, as this will show you're ready to create that welcoming environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Hospitality Assistant in Bournemouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and customer-focused nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Experience: Make sure to highlight any previous experience in hospitality or customer-facing roles. We’re looking for those strong organisational skills and attention to detail, so give us examples that showcase these abilities.
Be Proactive: In your application, mention times when you’ve taken initiative or gone above and beyond in your previous roles. We love a proactive approach, and it’ll show us you’re ready to jump in and support our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our Facilities team.
How to prepare for a job interview at Lester Aldridge
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Hospitality Assistant. Familiarise yourself with tasks like managing meeting rooms, providing refreshments, and supporting internal teams. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Organisational Skills
Since strong organisational skills are key for this position, prepare examples from your past experiences where you've successfully managed multiple tasks or coordinated events. Be ready to discuss how you prioritise tasks and maintain high standards in a busy environment.
✨Be Friendly and Professional
As a Hospitality Assistant, you'll be the face of the company for many visitors. Practice your communication skills and ensure you come across as approachable and professional. A warm smile and a positive attitude can go a long way in making a great first impression.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of some insightful questions to ask your interviewers. Inquire about the team dynamics, the types of events you might assist with, or how success is measured in the role. This shows your genuine interest and helps you assess if the company is the right fit for you.