Case Handler - Customer Service - Homeworking in Bournemouth
Case Handler - Customer Service - Homeworking

Case Handler - Customer Service - Homeworking in Bournemouth

Bournemouth Full-Time 30000 - 42000 £ / year (est.) No home office possible
Lester Aldridge

At a Glance

  • Tasks: Draft legal documents and support the team in a dynamic environment.
  • Company: Join one of the UK’s top asset and motor finance recoveries teams.
  • Benefits: Enjoy up to 25 days holiday, extra time off at Christmas, and exclusive discounts.
  • Other info: Experience excellent career growth opportunities in a busy legal setting.
  • Why this job: Make a real impact while developing your skills in a supportive team.
  • Qualifications: Great communication skills and a confident telephone manner are essential.

The predicted salary is between 30000 - 42000 £ per year.

Join Lester Aldridge’s Litigation & Recoveries Team in Bournemouth, and become part of one of the UK’s leading asset and motor finance recoveries teams. Ranked in both Legal 500 and Chambers and Partners, we are dedicated to delivering exceptional results and providing the highest level of client satisfaction.

  • Drafting legal documents and assisting with other essential paperwork
  • Supporting partners and fee earners with day-to-day tasks in a busy and dynamic environment
  • Assisting with the legal elements that keep cases moving forward efficiently
  • Great communication and a confident telephone manner

A competitive package including great benefits with up to 25 days holiday + bank holidays, an extra day off at Christmas and a Celebration Day to use at your discretion. Access to Perkbox, offering exclusive discounts on everything from dining to entertainment.

Case Handler - Customer Service - Homeworking in Bournemouth employer: Lester Aldridge

Lester Aldridge is an exceptional employer, offering a dynamic work culture that prioritises employee satisfaction and growth. With a competitive benefits package, including generous holiday allowances and access to exclusive discounts through Perkbox, our team members enjoy a supportive environment that fosters professional development and work-life balance, all while being part of a leading litigation and recoveries team in the vibrant city of Bournemouth.
Lester Aldridge

Contact Detail:

Lester Aldridge Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Case Handler - Customer Service - Homeworking in Bournemouth

✨Tip Number 1

Get to know the company! Research Lester Aldridge and their Litigation & Recoveries Team. Understanding their values and recent achievements can help you tailor your approach during interviews.

✨Tip Number 2

Practice your communication skills. Since great communication is key for a Case Handler, try role-playing common scenarios with friends or family to boost your confidence and refine your telephone manner.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge and potentially a foot in the door when applying through our website.

✨Tip Number 4

Prepare for the unexpected! Be ready to discuss how you would handle various case scenarios. Think about examples from your past experiences that showcase your problem-solving skills and ability to keep cases moving forward.

We think you need these skills to ace Case Handler - Customer Service - Homeworking in Bournemouth

Legal Document Drafting
Client Communication
Telephone Communication
Attention to Detail
Time Management
Team Support
Problem-Solving Skills
Organisational Skills
Adaptability
Ability to Work in a Dynamic Environment

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Case Handler role. Highlight your relevant experience in customer service and any legal knowledge you have, as this will show us you're a great fit for our team.

Showcase Your Communication Skills: Since great communication is key for this role, use your application to demonstrate your ability to convey information clearly. Whether it's through your writing style or examples of past experiences, let us see how you can connect with clients effectively.

Be Detail-Oriented: Pay attention to the details in your application. We love candidates who can spot errors and present information accurately, especially when it comes to drafting legal documents. Double-check everything before hitting send!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!

How to prepare for a job interview at Lester Aldridge

✨Know Your Stuff

Before the interview, make sure you understand the basics of litigation and recoveries. Familiarise yourself with common legal terms and processes, as well as the specific role of a Case Handler. This will show that you're genuinely interested and prepared.

✨Show Off Your Communication Skills

Since great communication is key for this role, practice articulating your thoughts clearly. You might want to prepare answers to common questions about handling difficult conversations or explaining complex information simply. A confident telephone manner can really set you apart!

✨Demonstrate Your Organisational Skills

In a busy environment, being organised is crucial. Think of examples from your past experiences where you successfully managed multiple tasks or deadlines. Be ready to discuss how you prioritise work and keep everything on track.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of cases you’ll be handling, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Case Handler - Customer Service - Homeworking in Bournemouth
Lester Aldridge
Location: Bournemouth

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