Personal Assistant - Employment Law in Christchurch

We're looking for an organised and proactive Personal Assistant to join our Employment team in Bournemouth.

This is an excellent opportunity to become part of a busy and highly regarded team, providing vital support to fee earners across Employment and the wider Commercial Group while helping to deliver an exceptional client experience.

About the Role

As a Personal Assistant, you'll play a key role in supporting fee earners with the day-to‑time management of their matters, ensuring files are maintained accurately, compliance requirements are met, and clients receive a professional and responsive service.

This is a varied role that would suit someone who enjoys working in a fast‑paced environment, has excellent organisational skills, and takes pride in delivering high‑quality support.

Your Responsibilities Will Include

• Providing comprehensive administrative and secretarial support to the Employment team and wider Commercial Group.
• Managing and maintaining electronic and hard copy files in accordance with firm procedures.
• Monitoring fee earners' inboxes and post during periods of absence and ensuring urgent matters are addressed promptly.
• Handling client and third‑party telephone enquiries professionally and efficiently.
• Opening new files and matters, completing client onboarding processes, and ensuring compliance requirements are met.
• Undertaking and monitoring compliance activities, including conflict checks, client due diligence, sanctions checks, and costs estimates.
• Maintaining compliance records and monitoring key file review dates and actions.
• Preparing correspondence, documents, and billing guides, ensuring accuracy and attention to detail.
• Assisting with the billing process and liaising with colleagues to ensure bills are issued promptly.
• Building positive relationships with clients and supporting fee earners in delivering excellent client service.
• Organising meetings, booking meeting rooms, arranging refreshments, and welcoming clients where required.
• Coordinating travel and accommodation arrangements for fee earners.
• Supporting business development and marketing activities as directed.

What We're Looking For

• Previous experience in a PA, Legal Secretary, Administrative Assistant, or similar support role.
• Legal experience would be advantageous but is not essential.
• Excellent organisational and time management skills, with the ability to manage multiple priorities.
• Strong communication and client service skills.
• A proactive and conscientious approach with excellent attention to detail.
• Ability to work independently whilst contributing positively as part of a team.
• Strong IT skills, including Microsoft Word, Excel, Outlook, Power Point, and document management systems.
• Good keyboard, audio typing, and document production skills.
• Professionalism, discretion, and the ability to handle confidential information appropriately.
• A positive, flexible, and collaborative attitude.

What We Offer

• Competitive salary and benefits package.
• Generous holiday allowance plus bank holidays.
• Pension scheme and life assurance.
• Access to flexible benefits.
• A supportive and collaborative working environment.
• Opportunities for ongoing training and development.

If you're a highly organised individual who enjoys supporting others, building strong working relationships, and delivering exceptional service, we'd love to hear from you.

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