At a Glance
- Tasks: Support customers and ensure smooth communication across sales and production.
- Company: Join a reputable SME known for quality and innovation in customer service.
- Benefits: Gain valuable experience in a collaborative environment with global exposure.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Build strong relationships while enhancing your skills in customer service and sales.
- Qualifications: Experience in customer service or sales support, plus Excel and CRM skills.
The predicted salary is between 22050 - 26950 £ per year.
With a reputation for quality, innovation, and customer service, LCM works with suppliers and customers across the globe to deliver critical materials that support a range of industrial applications. As the business continues to grow, they are seeking a Sales & Customer Service Administrator to join their close-knit team and play a key role in supporting customers and ensuring the smooth flow of information across the business.
This is an excellent opportunity to join a collaborative SME environment where you will have broad exposure to customer service, sales administration, and international order management, while building relationships with customers across a global marketplace.
- Act as the key link between production, sales, and customers, ensuring effective communication across the business.
- Build strong relationships with customers, delivering a high standard of service and responsiveness.
- Update and maintain CRM and customer database records, ensuring data accuracy and completeness.
- Support continuous improvement of customer service and administrative processes.
Previous experience in a customer service, sales support, order processing, or administration role.
Experience using Microsoft Excel, spreadsheets, and CRM/database systems.
Proactive and adaptable, with a willingness to take ownership and support a variety of tasks.
Locations
Customer Care and Sales Agent in Cheshire, Ellesmere Port employer: LESS COMMON METALS LIMITED
LCM is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Purchasing & Import Administrator to thrive. With a commitment to employee development and a supportive work environment, LCM offers unique opportunities for growth within the dynamic manufacturing sector. Located in a vibrant area, employees benefit from a strong sense of community and access to global markets, enhancing both personal and professional experiences.
Contact Details:
LESS COMMON METALS LIMITED Recruitment Team
