At a Glance
- Tasks: Support IT systems and provide top-notch assistance to employees across multiple locations.
- Company: Join LeoVegas Group, a dynamic team of innovators in the igaming industry.
- Benefits: Enjoy hybrid working, generous leave, healthcare, and a wellbeing allowance.
- Other info: Be part of a vibrant culture with fun events and excellent career growth opportunities.
- Why this job: Gain hands-on experience with cutting-edge tech while making a real impact.
- Qualifications: Familiarity with various operating systems and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
As an IT Support Engineer in the Enterprise IT department you will work with a talented team of IT Engineers in multiple offices across Europe, North America and South America, to deliver the best IT experience to our employees. You will have first-hand exposure to new technologies, cloud systems and networking infrastructure.
YOU WILL BE RESPONSIBLE FOR:
- Preparing and configuring new hardware for Internal employees.
- Being the first point of contact in your respective office location.
- Resolve internal tickets on our Jira ticketing system.
- Work closely with other teams within the Enterprise IT department.
- Maintain the Asset inventory system to reflect correct data of IT assets.
OUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING:
Essential skills
- Knowledge of different Operating systems such as Windows, Mac OS, iOS and Android
- Great Communication skills both written and verbal
- Good troubleshooting skills
- Ability to work in a fast-paced environment
- Maintain and improve the current documentation used both internally and by our employees
Nice to have skills
- A good understanding of network principles and protocols.
- Knowledge of Cloud-based environments such as Google Admin and Azure
Hybrid working - 3 days per week at the office, with flexibility for 2 days at home. Workation – Take your job on an adventure with our Workation benefit for up to 4 weeks per year (T&Cs apply). Plenty of time to recharge – 28 days of paid leave, plus all public and bank holidays in England. Invest in your future – We match pension contributions up to 6%. Comprehensive healthcare – BUPA coverage, including pre-existing conditions, plus a cashback plan for dental, optical, and other treatments. Wellbeing allowance – £250 annual allowance for you to invest in your health and wellbeing (T&Cs apply). A great workplace experience – Talented colleagues, complimentary snacks and drinks, Monday breakfasts, and Friday lunches. A social culture you’ll love – Regular opportunities to attend sporting events throughout the year, plus a quarterly team budget for even more fun. Support for growing families – Up to 6 months of full pay for maternity leave. Stay active & save money – Cycle-to-work scheme and gym discounts.
IT Support Engineer in Leeds employer: LeoVegas
At LeoVegas Group, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As an IT Support Engineer, you will benefit from hybrid working arrangements, generous leave policies, and a comprehensive healthcare plan, all while collaborating with a talented team across multiple global offices. With ample opportunities for professional growth and a focus on employee wellbeing, LeoVegas is an exceptional employer for those seeking a rewarding career in the fast-paced igaming industry.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. A friendly chat can give you insider info and maybe even a referral, which is gold in the job hunt.
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. Think about how you'd troubleshoot issues with different operating systems or cloud environments. We want you to shine!
✨Tip Number 3
Show off your communication skills! During interviews, explain your thought process clearly when solving problems. It’s not just about the solution; it’s about how you get there.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join us directly.
We think you need these skills to ace IT Support Engineer in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Support Engineer role. Highlight your knowledge of operating systems and troubleshooting skills, as these are key for us.
Show Off Your Communication Skills:Since great communication is essential, use clear and concise language in your application. We want to see how you can convey technical information effectively, so don’t hold back!
Be Specific About Your Experience:When detailing your past roles, be specific about your responsibilities and achievements. Mention any experience with ticketing systems like Jira or cloud environments, as this will catch our eye.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at LeoVegas
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of different operating systems like Windows, Mac OS, iOS, and Android. Be ready to discuss how you've used these systems in past roles, as well as any troubleshooting experiences you've had.
✨Familiarise Yourself with Jira
Since you'll be resolving internal tickets on the Jira ticketing system, it’s a good idea to get comfortable with it before the interview. If you can, try to learn about common issues that might come up and how to resolve them.
✨Show Off Your Communication Skills
As an IT Support Engineer, great communication is key. Prepare to demonstrate your ability to explain technical concepts in simple terms. Think of examples where you’ve successfully communicated with non-technical colleagues.
✨Understand Cloud Systems
Having a good grasp of cloud-based environments like Google Admin and Azure will set you apart. Do some research on these platforms and be prepared to discuss how they relate to the role and your previous experience.
