At a Glance
- Tasks: Join a dynamic team to support IT systems and enhance employee experiences.
- Company: LeoVegas Group, a leading innovator in the igaming industry.
- Benefits: Hybrid work, generous leave, healthcare, and wellbeing allowance.
- Other info: Enjoy a vibrant workplace culture with fun events and supportive colleagues.
- Why this job: Gain hands-on experience with cutting-edge tech in a fast-paced environment.
- Qualifications: Knowledge of operating systems and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
As an IT Support Engineer in the Enterprise IT department you will work with a talented team of IT Engineers in multiple offices across Europe, North America and South America, to deliver the best IT experience to our employees. You will have first-hand exposure to new technologies, cloud systems and networking infrastructure.
YOU WILL BE RESPONSIBLE FOR:
- Preparing and configuring new hardware for Internal employees.
- Being the first point of contact in your respective office location.
- Resolve internal tickets on our Jira ticketing system.
- Work closely with other teams within the Enterprise IT department.
- Maintain the Asset inventory system to reflect correct data of IT assets.
OUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING:
Essential skills
- Knowledge of different Operating systems such as Windows, Mac OS, iOS and Android
- Great Communication skills both written and verbal
- Good troubleshooting skills
- Ability to work in a fast-paced environment
- Maintain and improve the current documentation used both internally and by our employees
Nice to have skills
- A good understanding of network principles and protocols.
- Knowledge of Cloud-based environments such as Google Admin and Azure
At the core of LeoVegas Group is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we trailblaze our way through the igaming industry. We’re a team of over 2000 innovators, initiators, and groundbreakers working in a fast-paced and agile environment across 19 offices worldwide.
BENEFITS
- Hybrid working - 3 days per week at the office, with flexibility for 2 days at home
- Workation – Take your job on an adventure with our Workation benefit for up to 4 weeks per year (T&Cs apply).
- Plenty of time to recharge – 28 days of paid leave, plus all public and bank holidays in England.
- Invest in your future – We match pension contributions up to 6%.
- Comprehensive healthcare – BUPA coverage, including pre-existing conditions, plus a cashback plan for dental, optical, and other treatments.
- Wellbeing allowance – £250 annual allowance for you to invest in your health and wellbeing (T&Cs apply).
- A great workplace experience – Talented colleagues, complimentary snacks and drinks, Monday breakfasts, and Friday lunches.
- A social culture you’ll love – Regular opportunities to attend sporting events throughout the year, plus a quarterly team budget for even more fun.
- Support for growing families – Up to 6 months of full pay for maternity leave.
- Stay active & save money – Cycle-to-work scheme and gym discounts.
- And there’s more… We’ll share even more perks related to your role when you chat with our Talent Acquisition team!
In our pride, we empower our teammates to find their roar and run with their wildest ideas. We don’t wait for things to happen; we pounce and make it happen!
Would you be a good fit for the Leo Pride - give us a roar!
As our company working language is English, we’d like to see your CV in English, please
Hybrid IT Support Engineer | Cloud & Networking in Leeds employer: LeoVegas
At LeoVegas Group, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to innovate and excel. As a Hybrid IT Support Engineer, you'll enjoy the flexibility of hybrid working, generous leave policies, and comprehensive healthcare benefits, all while collaborating with a talented team across multiple continents. With ample opportunities for personal and professional growth, plus unique perks like our Workation benefit, LeoVegas is an exceptional place to build a rewarding career in the fast-paced igaming industry.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid IT Support Engineer | Cloud & Networking in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role at LeoVegas.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about cloud systems, networking principles, and troubleshooting techniques. We want to see your passion for IT!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when discussing your experiences. Remember, we value great communication just as much as technical know-how.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Hybrid IT Support Engineer | Cloud & Networking in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your knowledge of operating systems and any relevant IT support experience to catch our eye!
Show Off Your Communication Skills:Since great communication is key for this role, don’t shy away from showcasing your written and verbal skills in your application. A clear and concise cover letter can really make a difference!
Be Specific About Your Troubleshooting Skills:When detailing your experience, give examples of how you've resolved technical issues in the past. We love seeing real-life scenarios that demonstrate your problem-solving abilities!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at LeoVegas
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of different operating systems like Windows, Mac OS, iOS, and Android. Be ready to discuss how you've used these systems in past roles, as well as any troubleshooting experiences you've had.
✨Familiarise Yourself with Cloud and Networking
Since the role involves cloud-based environments and networking principles, take some time to understand Google Admin and Azure. Being able to talk about your experience or knowledge in these areas will definitely impress the interviewers.
✨Practice Your Communication Skills
As communication is key in this role, practice articulating your thoughts clearly and concisely. You might be asked to explain technical concepts to non-technical colleagues, so being able to simplify your language will be a big plus.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of examples where you've resolved internal tickets or improved documentation. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
