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- Tasks: Lead a team in risk management, fraud prevention, and payment processes.
- Company: LeoVegas Group is a leading innovator in the iGaming industry with a diverse global team.
- Benefits: Enjoy hybrid working, 28 days leave, workation opportunities, and a vibrant workplace.
- Why this job: Make an impact in a dynamic environment while enhancing customer experience and compliance.
- Qualifications: 2+ years in leadership and risk management, preferably in online gambling.
- Other info: Join a culture of innovation and support for new parents.
The predicted salary is between 36000 - 60000 £ per year.
As the Risk, Fraud & Payments (RFP) Manager, you will lead a dynamic and collaborative team dedicated to safeguarding our operations while enhancing the customer experience in the UK market. You'll oversee the RFP Leaders team, guiding them to meet departmental goals and KPIs while maintaining a customer-centric and efficient approach.
As the Risk, Fraud & Payments (RFP) Manager, you will lead a team focused on risk management, fraud prevention, and payment processes. Your leadership will be key in defining strategic priorities, streamlining workflows, and ensuring compliance with industry regulations, all while fostering an innovative team environment.
You will work on impactful projects, including creating strategic and operational roadmaps in collaboration with the Operations Director, and collaborating with departments like Data & Analytics, Compliance/AML Governance, and Product & Tech.
You Will Be Responsible For:
- Managing day-to-day RFP operations.
- Leading the RFP Leaders team.
- Ensuring departmental goals and KPIs are met.
- Supporting customer query resolution across markets.
- Defining strategic priorities with a customer-centric approach.
- Monitoring performance and suggesting efficiency improvements.
- Simplifying processes while ensuring compliance.
- Aligning team priorities and objectives.
- Collaborating on strategic and operational roadmaps.
- Maintaining relationships with other departments.
- Analyzing results with Data & Analytics team.
- Handling issues and escalations from Compliance/AML officers.
- Collaborating with QA, Systems & Training, CS, SG, and AML teams.
Successful Candidate’s Skills:
- At least two years of leadership experience, preferably in online gambling.
- Minimum two years in Risk, Fraud & Payments, with knowledge of RFP, AML & SG laws, regulations, and compliance.
- Flexibility and adaptability in a dynamic regulatory environment.
- Logical reasoning for risk assessment and decision-making.
- Proactive approach to industry trends and threats.
- Data analysis skills, especially in Fraud & deception patterns.
- Excellent time management, communication, and organizational skills.
- Familiarity with UK gambling regulations.
- Experience with anti-fraud tools like SEON is a plus.
- Knowledge of JIRA, Tableau, and Zendesk.
LeoVegas Group is driven by Team Leo, a culture of innovation and leadership in the iGaming industry. We are a diverse team of over 1800 professionals across 16 offices worldwide.
Benefits:
- Hybrid working (3 days in-office, 2 days remote).
- Workation – travel with your job for up to 4 weeks/year.
- 28 days paid leave plus public holidays.
- Pension contributions up to 6%.
- Comprehensive healthcare including pre-existing conditions.
- Wellbeing allowance of £250 annually.
- Enjoy a vibrant workplace with snacks, drinks, and meals.
- Social events, sports, and team activities.
- Support for new parents with up to 6 months full pay maternity leave.
- Cycle-to-work scheme and gym discounts.
- Modern offices near Leeds Train Station.
We empower our teammates to innovate and lead. If you’re ready to roar with the Leo Pride, apply now!
Additional Details:
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Finance and Sales
- Industry: Gambling Facilities and Casinos
UK Risk, Fraud & Payments Manager employer: LeoVegas Group
Contact Detail:
LeoVegas Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Risk, Fraud & Payments Manager
✨Tip Number 1
Familiarise yourself with the latest trends in risk management and fraud prevention, especially within the online gambling sector. This knowledge will not only help you during interviews but also demonstrate your proactive approach to industry challenges.
✨Tip Number 2
Network with professionals in the iGaming industry, particularly those who have experience in risk, fraud, and payments. Engaging with these individuals can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Showcase your leadership skills by discussing specific examples of how you've successfully managed teams in previous roles. Highlighting your ability to guide a team towards achieving KPIs will resonate well with the hiring managers.
✨Tip Number 4
Prepare to discuss your experience with data analysis tools like JIRA, Tableau, and Zendesk. Being able to articulate how you've used these tools to enhance operational efficiency will set you apart from other candidates.
We think you need these skills to ace UK Risk, Fraud & Payments Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in risk management, fraud prevention, and payments. Emphasise any leadership roles you've held, especially in the online gambling sector, to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific skills such as data analysis and familiarity with UK gambling regulations, and explain how you can contribute to LeoVegas Group's goals.
Highlight Relevant Skills: In your application, clearly outline your skills related to risk assessment, compliance, and team leadership. Use examples from your past experiences to demonstrate your proactive approach to industry trends and threats.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial for the Risk, Fraud & Payments Manager role.
How to prepare for a job interview at LeoVegas Group
✨Showcase Your Leadership Experience
As a candidate for the RFP Manager role, it's crucial to highlight your leadership experience. Prepare specific examples of how you've successfully led teams in risk management or fraud prevention, focusing on your ability to meet departmental goals and KPIs.
✨Demonstrate Knowledge of Regulations
Familiarity with UK gambling regulations is key for this position. Be ready to discuss your understanding of RFP, AML, and SG laws, and how you have ensured compliance in previous roles. This will show your preparedness for the regulatory environment.
✨Emphasise Data Analysis Skills
Since data analysis is vital for identifying fraud patterns, prepare to discuss your experience with data analysis tools like JIRA, Tableau, or anti-fraud tools such as SEON. Share examples of how you've used data to make informed decisions in past roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and logical reasoning. Think about potential risks or fraud scenarios you might encounter in the role and how you would approach them, demonstrating your proactive mindset.
