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- Tasks: Support IT operations by resolving internal tickets and configuring new hardware.
- Company: Join LeoVegas Group, a leading innovator in the igaming industry with a vibrant team culture.
- Benefits: Enjoy hybrid working, generous leave, healthcare coverage, and a wellbeing allowance.
- Why this job: Be part of a dynamic team, work with cutting-edge technology, and enjoy a fun workplace culture.
- Qualifications: Knowledge of various operating systems and strong communication skills are essential.
- Other info: Experience exciting perks like Workation and team events while growing your career.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Join to apply for the IT Support Engineer role at LeoVegas Group
Join to apply for the IT Support Engineer role at LeoVegas Group
About The Role
As an IT Support Engineer in the Enterprise IT department you will work with a talented team of IT Engineers in multiple offices across Europe, North America and South America, to deliver the best IT experience to our employees.
Description
Position at LeoVegas UK
About The Role
As an IT Support Engineer in the Enterprise IT department you will work with a talented team of IT Engineers in multiple offices across Europe, North America and South America, to deliver the best IT experience to our employees.
You will have first-hand exposure to new technologies, cloud systems and networking infrastructure.
YOU WILL BE RESPONSIBLE FOR:
- Preparing and configuring new hardware for Internal employees.
- Being the first point of contact in your respective office location.
- Resolve internal tickets on our Jira ticketing system.
- Work closely with other teams within the Enterprise IT department.
- Maintain the Asset inventory system to reflect correct data of IT assets.
OUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING:
Essential Skills
- Knowledge of different Operating systems such as Windows,Mac OS, iOS and Android
- Great Communication skills both written and verbal
- Good troubleshooting skills
- Ability to work in a fast-paced environment
- Maintain and improve the current documentation used both internally and by our employees
Nice to have skills
- A good understanding of network principles and protocols.
- Knowledge of Cloud-based environments such as Google Admin and Azure
Who We Are
At the core of LeoVegas Group is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we trailblaze our way through the igaming industry. We’re a team of over 2000 innovators, initiators, and groundbreakers working in a fast-paced and agile environment across 19 offices worldwide.
Benefits
- Hybrid working – 3 days per week at the office, with flexibility for 2 days at home
- Workation – Take your job on an adventure with our Workation benefit for up to 4 weeks per year (T&Cs apply).
- Plenty of time to recharge – 28 days of paid leave, plus all public and bank holidays in England.
- Invest in your future – We match pension contributions up to 6%.
- Comprehensive healthcare – BUPA coverage, including pre-existing conditions, plus a cashback plan for dental, optical, and other treatments.
- Wellbeing allowance – £250 annual allowance for you to invest in your health and wellbeing (T&Cs apply).
- A great workplace experience – Talented colleagues, free onsite parking, complimentary snacks and drinks, Monday breakfasts, and Friday lunches.
- A social culture you’ll love – Regular opportunities to attend sporting events throughout the year, plus a quarterly team budget for even more fun.
- Support for growing families – Up to 6 months of full pay for maternity leave.
- Stay active & save money – Cycle-to-work scheme and gym discounts.
- And there’s more… We’ll share even more perks related to your role when you chat with our Talent Acquisition team!
In our pride, we empower our teammates to find their roar and run with their wildest ideas. We don’t wait for things to happen; we pounce and make it happen!
Would you be a good fit for the Leo Pride – give us a roar!
**As our company working language is English, we’d like to see your CV in English, please**
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
Gambling Facilities and Casinos
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IT Support Engineer employer: LeoVegas Group
Contact Detail:
LeoVegas Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as cloud systems and networking infrastructure. This will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your troubleshooting skills by practicing common IT support scenarios. Being able to demonstrate your problem-solving abilities can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of LeoVegas Group on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the IT Support Engineer role.
✨Tip Number 4
Prepare questions to ask during the interview that reflect your understanding of the role and the company. This shows your enthusiasm and helps you assess if the company is the right fit for you.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the IT Support Engineer role. Emphasise your knowledge of operating systems, troubleshooting abilities, and any experience with cloud environments.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT support and your understanding of the company's culture. Mention specific examples of how you've successfully resolved technical issues in the past.
Highlight Communication Skills: Since great communication is essential for this role, provide examples in your application that demonstrate your ability to communicate effectively, both verbally and in writing.
Show Enthusiasm for Technology: Express your eagerness to work with new technologies and your commitment to maintaining and improving documentation. This will show that you are proactive and ready to contribute to the team.
How to prepare for a job interview at LeoVegas Group
✨Know Your Tech
Brush up on your knowledge of various operating systems like Windows, Mac OS, iOS, and Android. Be prepared to discuss how you've used these systems in past roles or projects.
✨Showcase Your Troubleshooting Skills
Be ready to share specific examples of how you've resolved technical issues in the past. Highlight your problem-solving process and any tools you used, such as Jira for ticketing.
✨Communicate Clearly
Since great communication skills are essential, practice explaining technical concepts in simple terms. This will demonstrate your ability to assist non-technical colleagues effectively.
✨Familiarise Yourself with Cloud Systems
Research cloud-based environments like Google Admin and Azure. Being able to discuss your understanding of these platforms can set you apart from other candidates.
