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For Companies At a Glance
- Tasks: Deliver operational support for radar systems and collaborate with diverse teams.
- Company: Join Leonardo, a leader in defence technology with a focus on innovation.
- Benefits: Enjoy flexi-days, a strong pension scheme, mental health support, and tailored perks.
- Why this job: Make a real impact in defence while developing your skills in a supportive environment.
- Qualifications: Degree in engineering or science; experience in technical support is a plus.
- Other info: Hybrid working options available with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Leonardo Edinburgh, Scotland, United Kingdom
Join to apply for the Support Engineer role at Leonardo.
What you’ll do
- Deliver operational Radar support to internal and external customers.
- Provide performance reports to Project Management regularly.
- Manage spares and repairs.
- Liaise with logistics, export control and QA.
- Work with design teams to understand forecast product reliability and provide analysis against in-service data.
- Understand customers’ operational needs to guide development of support solutions for future environments.
Role based at Edinburgh site with hybrid working. Travel within the UK and potentially abroad; overnight stays may be required.
What you’ll bring
- Degree in engineering or science, or equivalent.
- Experience in defence industry or relevant experience applying Supportability engineering principles and standards.
- Experience in front-line technical support.
- Strong Excel and Word skills are desirable.
- Experience gathering, analysing and drawing insights from data.
- Ability to communicate concepts in non-technical terms.
- Ability to collaborate with internal and external stakeholders across organisations, disciplines, cultures and seniorities.
- Self-motivated with problem-solving aptitude and ability to drive issues to resolution.
- Strong interpersonal and collaboration skills with ability to influence and adapt.
Note: not an exhaustive list; willingness to learn is valued.
Security
This role is subject to pre-employment screening in line with BPSS. An additional NSV may apply, including eligibility for SC or DV. For more information visit the Leonardo security page.
Why join us
At Leonardo, we invest in our people with a comprehensive benefits package supporting wellbeing, career development, and work–life balance.
- Time to Recharge: up to 12 flexi-days per year.
- Secure your Future: pension scheme with up to 15% employer contribution.
- Your Wellbeing Matters: mental health support, financial advice, and employee-led networks.
- Rewarding Performance: bonus scheme for employees at management level and below.
- Never Stop Learning: access to 4,000+ online courses.
- Refer a Friend: referral reward.
- Tailored Perks: flexible benefits including healthcare, discounts, gym memberships.
- Flexible working: hybrid options; part-time possibilities discussed.
Location and contract
Primary Location: GB – Edinburgh
Contract Type: Permanent
Hybrid Working: Hybrid
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Support Engineer employer: Leonardo
Contact Detail:
Leonardo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Leonardo on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to support engineering. We should also think about how our past experiences align with the job description, especially around problem-solving and collaboration.
✨Tip Number 3
Show off our skills! If we have any relevant projects or achievements, let’s create a portfolio or a presentation. This can help us stand out and demonstrate our capabilities beyond just words.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re genuinely interested in joining the team at Leonardo.
We think you need these skills to ace Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Support Engineer role. Highlight any relevant experience in the defence industry and your technical support background to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with what we’re looking for. Don’t forget to mention your problem-solving skills and ability to communicate complex ideas simply.
Showcase Your Data Skills: Since we value data analysis, be sure to include examples of how you've gathered and interpreted data in previous roles. This will demonstrate your analytical abilities and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Leonardo!
How to prepare for a job interview at Leonardo
✨Know Your Stuff
Make sure you brush up on your engineering principles and supportability standards. Familiarise yourself with the defence industry, as well as the specific technologies Leonardo works with. This will help you answer technical questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about situations where you had to analyse data or collaborate with different teams to resolve a problem. This will demonstrate your self-motivation and ability to drive issues to resolution, which is key for a Support Engineer.
✨Communicate Clearly
Practice explaining complex concepts in simple terms. Since you'll be liaising with various stakeholders, being able to communicate effectively with non-technical audiences is crucial. Try to find examples from your experience where you successfully did this.
✨Be Ready to Adapt
Leonardo values flexibility and adaptability, so be prepared to discuss how you've adjusted to changing circumstances in previous roles. Whether it's working with different cultures or adapting to new technologies, showing that you can thrive in diverse environments will set you apart.
