Senior Supportability Engineer (Technical Publications)

Senior Supportability Engineer (Technical Publications)

Leonardo, Newcastle Upon Tyne, England, United Kingdom

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Job Overview

This role is within a matrix organization, reporting functionally to the Lead Supportability Engineer and on a project basis to the relevant Project Lead. The EW Supportability Engineering group comprises approximately 20 ILS engineers with diverse experience. The position is ideal for a Technical Author skilled in creating military-specification publications and eager to work across various product life cycle stages.

Main Responsibilities

• Technical Documentation Preparation & Updates
  • Create and update company-standard publications and templates supporting Leonardo equipment.
  • Develop PDF publications meeting military standards (AVP70, AESP, BRs, Technical Orders).
  • Draft Modification Leaflets and Aircrew/User Guides.
  • Create publications in S1000D standards using a CSDB for data modules.
  • Manage data modules lifecycle and publish in IETP and PDF formats.
• Content Management & Strategy Development
  • Develop strategies for using Large Language Models (LLMs) for content generation, editing, and proofreading.
  • Manage publication review cycles using the company\’s PDM tool.
• Supportability & Engineering
  • Assist in maintainability appraisals and demonstrations.
  • Handle NATO Codification using UKNCB CSIS tool.
  • Participate in ILS meetings and report progress to IPTs.
  • Raise concerns affecting ILS activities.
• Process & Continuous Improvement
  • Identify opportunities to enhance supportability of in-service equipment.
  • Participate in Design Reviews as needed.

Key Experience & Skills

Essential:

• Extensive experience in creating technical publications, both paper and electronic.
• Proficiency in Simplified Technical English (STE) and structured authoring.
• Experience with ILS programs throughout the lifecycle, aligned with Def Stan 00-600.
• Ability to interpret contract requirements and advise on ILS work packages.
• Proficiency with tools like Raytheon Eagle Publishing Solution, LSAR, Microsoft Office, Adobe Acrobat, Paint Shop Pro.

Desirable:

• Familiarity with tools such as Provisioning Manager, ISODraw, OPUS, SIMLOX, CSIS, Arbortext, Windchill, SAP.
• Knowledge of avionics and lifecycle cost modeling, LORA, and ILS tasks.

Qualifications

• Degree in Electronics Engineering, Avionics Engineering, or relevant field.

Additional Factors

• Willingness to travel within the UK and abroad, including overnight stays.
• Flexibility to work flexible hours to meet deadlines.

Key Competencies

• Motivation: Self-starter, capable of independent task management, prompt decision-making.
• Clear Documentation: Ability to produce clear, concise technical documents.
• Team Working: Proactive contribution to team objectives.
• Communication Skills: Excellent written and interpersonal skills.
• Technical Understanding: Strong engineering or technical background.
• IT Literacy: High proficiency with relevant software tools.

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