Becrypt is seeking a driven Tier 1 Customer Support Engineer to join the Helpdesk team. You will provide first-line technical support, assisting users remotely, by phone, email, and in person, and reporting to the Helpdesk Manager for guidance.
The role emphasizes strong customer service, accurate ticket logging, and collaboration with IT teams. The position may require 24/7 on-call support on a rotational basis, with hybrid work between Becrypt Head Office and home.
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Hybrid Tier 1 IT Support Engineer — On-Call in London employer: Leonardo
Leonardo in Southampton is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among engineers. With a strong focus on employee growth, you will have the opportunity to develop your skills in cutting-edge technology while working on impactful defence and commercial projects. The Agile framework and emphasis on cross-platform development create a stimulating environment where your contributions are valued and recognised.
