At a Glance
- Tasks: Provide first line technical support and guidance to users, logging incidents.
- Company: Join Becrypt, a dynamic company focused on innovative IT solutions.
- Benefits: Enjoy hybrid working, competitive pay, and opportunities for growth.
- Other info: Participate in 24/7 on-call rotations for service continuity.
- Why this job: Make a real difference by helping users solve their tech issues.
- Qualifications: Strong communication skills and a passion for technology.
The predicted salary is between 35000 - 50000 £ per year.
Becrypt is seeking a driven Tier 1 Customer Support Engineer to join the Helpdesk team.
You will provide first line technical support and guidance to users, logging incidents and working with the Technical Services team.
This hybrid role combines Head Office and home-working, allowing remote and on-site support.
You will escalate issues as needed and participate in 24/7 on-call rotations to ensure service continuity.
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Tier 1 IT Support Engineer — Hybrid & On‑Call in London employer: Leonardo UK Ltd
Leonardo UK Ltd is an exceptional employer, offering a dynamic work environment in Basildon where innovation meets collaboration. With a strong focus on employee growth, you will benefit from generous leave, flexible benefits, and opportunities to advance your career while working on cutting-edge defence technologies that make a real impact globally.
