Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our Night Front Office Team to provide 4-star service to guests.
- Company: Leonardo Hotels is a rapidly growing hotel group with over 270 locations across Europe.
- Benefits: Enjoy full training, employee discounts, and opportunities for social commitment.
- Why this job: Be part of a dynamic team in a fast-growing company with a focus on guest satisfaction.
- Qualifications: Looking for flexible, reliable team players with a passion for hospitality.
- Other info: Exciting growth opportunities await as we expand across the UK and Europe.
The predicted salary is between 24000 - 36000 £ per year.
LEONARDO HOTELS is the European division of Fattal Hotels Group, founded by David Fattal in Israel. The Leonardo Hotels are present in Israel and Europe with over 120 hotels in more than 50 destinations. With more than 80 hotels in more than 40 destinations Leonardo Hotels is active on the European market since 2006, established in the 3-4 star superior category as well as equal level. Currently spanning Germany, Austria, Switzerland, Belgium, the Netherlands, England, Scotland, Spain, Czech Republic, Poland, Hungary as well as Italy, the hotel group with its 14,000+ rooms and over 25,000 m² of conference space offers places of well-being, that are characterised by their own regional character, local flair and their own design identity, addressing all individual needs. All according to the company\\\’s credo of feeling good, providing 100% guest satisfaction. The company management for Europe is based in Berlin. The Leonardo Hotels umbrella brand is complemented by the Leonardo Hotels, Leonardo Royal Hotels, Leonardo Boutique Hotels and NYX Hotels brands.
Leonardo Hotels is committed to promoting junior talent and developing professional and managerial staff. The proprietary Leonardo Academy gives 2,700 members of staff the opportunity to grow their personal skills in development programmes.
To support our reception team we are looking for a Night Front Office Team Member
To start as soon as possible.
Your tasks:
- You must have a professional approach toward guests.
- You will be required to help with all aspects of our reception. Looking after guests, checking in & out.
- Ordering taxis and booking tours.
- Be able to give our guests 4 star treatment from the minute they come through the door.
Your skills:
- flexible and team-minded
- willingness to work in shifts and on the weekend
- reliability, endurance and high motivation
- independent, organized way of working
- passion for the profession
- accurate work with a view for details
- identification with our core values: naturalness, individuality and personal commitment
What we offer:
- Full training will be provided along with continuous development support
- employee card and reward systems
- employee and Family & Friends discounts for overnight stays in the Hotel Group
- opportunity of social commitment activities in line with our Corporate Social Responsibility
- Meals on duty
- measures of health management
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us !
Night Front Office Team Member - London (East) employer: Leonardo Royal Hotels
Contact Detail:
Leonardo Royal Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Office Team Member - London (East)
✨Tip Number 1
Familiarize yourself with the specific services and amenities offered by Leonardo Hotels. This knowledge will help you engage confidently with guests and demonstrate your commitment to providing exceptional service.
✨Tip Number 2
Highlight your flexibility and willingness to work night shifts during any conversations or interviews. This role requires a strong commitment to working unconventional hours, so showing that you're ready for it can set you apart.
✨Tip Number 3
Emphasize your teamwork skills and ability to work independently. The Night Front Office Team Member role relies on collaboration with colleagues while also requiring self-motivation during quieter hours.
✨Tip Number 4
Research the core values of Leonardo Hotels—naturalness, individuality, and personal commitment. Be prepared to discuss how your personal values align with these principles during your interactions with us.
We think you need these skills to ace Night Front Office Team Member - London (East)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Night Front Office Team Member position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in hospitality or customer service. Mention specific instances where you provided excellent guest service or handled front office tasks.
Showcase Your Skills: Clearly demonstrate your flexibility, reliability, and organizational skills in your application. Use examples that reflect your ability to work independently and as part of a team, especially in a fast-paced environment.
Express Your Passion: Convey your passion for the hospitality industry in your cover letter. Explain why you want to work for Leonardo Hotels and how you align with their core values of naturalness, individuality, and personal commitment.
How to prepare for a job interview at Leonardo Royal Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you provided excellent service or went above and beyond for guests, as this aligns with the company's commitment to 100% guest satisfaction.
✨Demonstrate Flexibility and Team Spirit
Since the role requires working in shifts and on weekends, highlight your flexibility and willingness to adapt. Discuss any previous experiences where you successfully collaborated with a team, showcasing your ability to work well under varying circumstances.
✨Emphasize Attention to Detail
The job description mentions the importance of accurate work with a view for details. Prepare examples that illustrate your meticulousness, whether it’s in managing bookings, handling guest requests, or ensuring a smooth check-in/check-out process.
✨Align with Core Values
Familiarize yourself with Leonardo Hotels' core values: naturalness, individuality, and personal commitment. During the interview, relate your personal values and work ethic to these principles, demonstrating how you can contribute to the hotel's unique identity.
