At a Glance
- Tasks: Join our Meetings & Events team to create unforgettable experiences for guests!
- Company: Leonardo Hotels is a rapidly growing hotel group with over 270 locations across Europe.
- Benefits: Enjoy special room rates, meals on duty, and a fun recognition scheme with awesome rewards!
- Why this job: Be part of a vibrant team, develop your skills, and enjoy a supportive work culture.
- Qualifications: Bring your friendly personality, great communication skills, and a can-do attitude!
- Other info: Access ongoing training, clear progression paths, and celebrate with fun events like Thank You Week!
The predicted salary is between 24000 - 33600 ÂŁ per year.
Be Yourself – Be a Bold Team Player – Be Leonardo
As a Meetings and Events (M&E) Team Member you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! This is a hands-on position within the M&E department; with great attention to detail you’ll be setting up, refreshing and clearing rooms to the high Leonardo standard! You’ll work as part of a vibrant team to ensure all guests have a first-class experience with us.
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
If you’re our ideal M&E Team Member , you will:
- Be yourself!
- Think on your feet to meet clients’ needs- a great can-do attitude is spot on!
- Have great communication skills: you’ll be greeting organisers, ensuring guests’ needs are met and working with others to achieve the department’s KPIs
- Be self-motivated and comfortable working alone at times
- Work well in a team during large events
- Be AV savvy to support organisers with the set-up of their event (desirable)
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us !
Meetings & Events Team Member - London (Central) employer: Leonardo Royal Hotels
Contact Detail:
Leonardo Royal Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meetings & Events Team Member - London (Central)
✨Tip Number 1
Show your personality! Since the role emphasizes being a warm and friendly face of the hotel, think about how you can convey your unique character during the interview. Share personal anecdotes that highlight your customer service skills and ability to connect with guests.
✨Tip Number 2
Familiarize yourself with event setups. Since you'll be involved in setting up and refreshing rooms, it’s beneficial to have a basic understanding of different types of events and their requirements. Research common setups for meetings and events to demonstrate your proactive approach.
✨Tip Number 3
Highlight your teamwork skills. This position requires working closely with others, especially during large events. Be ready to discuss past experiences where you successfully collaborated with a team to achieve a common goal.
✨Tip Number 4
Be prepared to discuss your adaptability. The job description mentions thinking on your feet and meeting clients' needs. Think of examples from your past where you had to adapt quickly to changing situations or client requests, showcasing your can-do attitude.
We think you need these skills to ace Meetings & Events Team Member - London (Central)
Some tips for your application 🫡
Show Your Personality: Since the role emphasizes being a warm and friendly face of the hotel, make sure to convey your personality in your application. Use a conversational tone in your cover letter to reflect your enthusiasm for the position.
Highlight Relevant Experience: Focus on any previous experience you have in hospitality or event management. Mention specific instances where you demonstrated great communication skills or worked effectively in a team during events.
Emphasize Attention to Detail: The job requires great attention to detail. In your CV and cover letter, provide examples of how you've successfully managed tasks that required precision and care, especially in busy environments.
Tailor Your Application: Make sure to tailor your application specifically for this role at Leonardo Hotels. Reference their values and culture in your cover letter, showing that you understand what they are looking for in a Meetings & Events Team Member.
How to prepare for a job interview at Leonardo Royal Hotels
✨Show Your Personality
As a Meetings and Events Team Member, your warm and friendly personality is key. Be yourself during the interview and let your genuine enthusiasm for hospitality shine through.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team, especially during busy events. Share examples of how you've collaborated with others to achieve common goals in previous roles.
✨Emphasize Communication Skills
Effective communication is crucial in this role. Prepare to discuss how you greet guests, address their needs, and ensure smooth interactions with event organizers.
✨Be Ready for a Fast-Paced Environment
This position requires thinking on your feet. Be prepared to discuss how you handle pressure and adapt quickly to changing situations, showcasing your can-do attitude.