Food and Beverage Assistant - Birmingham
Food and Beverage Assistant - Birmingham

Food and Beverage Assistant - Birmingham

Birmingham Full-Time No home office possible
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At a Glance

  • Tasks: Join our vibrant team as a Food and Beverage Assistant, taking orders and delivering first-class hospitality.
  • Company: Leonardo Hotels operates over 270 hotels across the UK and Europe, with exciting growth plans ahead.
  • Benefits: Enjoy special hotel rates, meals on duty, and a recognition scheme with vouchers for high street shops.
  • Why this job: Be part of a supportive community that values your hard work and offers clear paths for progression.
  • Qualifications: Bring your warm personality, can-do attitude, and confidence in engaging with guests and teammates.
  • Other info: Flexible shifts available; early starts and late finishes required.

Be Yourself – Be a Bold Team Player – Be Leonardo As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be taking orders, working at the bar, taking room service orders and delivering them, cleaning and working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar. You would need to be flexible with availability to work early breakfast shifts that could start at 6am and late bar shifts which can finish at 2:30am, week days and weekends. Some of the perks our colleagues enjoy include: Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of! Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops Meals on duty Talent referral scheme: earn yourself a bonus for recommending a friend to join us threads to host our Employee Awards Celebration The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support Ongoing job-related training programmes with clear paths for progression If you’re our ideal Food & Beverage Assistant, you will: Be yourself! Share your positive energy with guests and your team Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again! Have a can-do attitude Be confident in speaking with guests and the team – we love building a good rapport Why come join us? We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality! Our Story Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us !

Food and Beverage Assistant - Birmingham employer: Leonardo Royal Hotels

At Leonardo Hotels in Birmingham, we pride ourselves on fostering a vibrant and supportive work culture where every team member is valued. As a Food and Beverage Assistant, you'll enjoy unique benefits such as special rates on hotel rooms across the UK and Europe, ongoing training programs for career progression, and a company-wide recognition scheme that celebrates your contributions. Join us to be part of a dynamic team that prioritizes both guest satisfaction and employee well-being, ensuring you thrive in your hospitality career.
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Contact Detail:

Leonardo Royal Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Food and Beverage Assistant - Birmingham

✨Tip Number 1

Show your personality! As a Food and Beverage Assistant, being warm and friendly is key. When you meet potential employers or during interviews, let your positive energy shine through to demonstrate that you can create a welcoming atmosphere for guests.

✨Tip Number 2

Flexibility is crucial in this role. Be prepared to discuss your availability openly. Highlight your willingness to work early mornings and late nights, as this shows you understand the demands of the job and are ready to meet them.

✨Tip Number 3

Familiarize yourself with the hotel’s offerings and services. Knowing the menu and drink options inside out will not only impress during interviews but also help you engage confidently with guests once you land the job.

✨Tip Number 4

Network within the hospitality community. Attend local events or join online groups related to food and beverage roles. Building connections can lead to valuable insights and recommendations that might help you secure a position with us.

We think you need these skills to ace Food and Beverage Assistant - Birmingham

Customer Service Skills
Communication Skills
Teamwork
Flexibility
Time Management
Attention to Detail
Positive Attitude
Problem-Solving Skills
Multitasking
Barista Skills
Food Safety Knowledge
Cash Handling
Adaptability
Conflict Resolution

Some tips for your application 🫡

Show Your Personality: Since the role emphasizes being a warm and friendly face, make sure to convey your personality in your application. Use a conversational tone in your cover letter to reflect your positive energy and enthusiasm for hospitality.

Highlight Relevant Experience: Detail any previous experience in food and beverage service or hospitality. Mention specific roles where you took orders, worked in a busy environment, or provided excellent customer service to demonstrate your suitability for the position.

Flexibility is Key: Emphasize your flexibility regarding working hours in your application. Mention your willingness to work early shifts, late nights, and weekends, as this is crucial for the role.

Express Your Team Spirit: Since teamwork is essential in this role, include examples of how you've successfully worked as part of a team in the past. This could be through group projects, previous jobs, or volunteer experiences that showcase your ability to collaborate effectively.

How to prepare for a job interview at Leonardo Royal Hotels

✨Show Your Personality

As a Food and Beverage Assistant, your warm and friendly personality is key. Be yourself during the interview and let your positive energy shine through. This will help you connect with the interviewers and demonstrate that you can create a welcoming atmosphere for guests.

✨Demonstrate Flexibility

Highlight your ability to work flexible hours, including early mornings and late nights. Share any previous experiences where you successfully managed a busy schedule, as this role requires adaptability and a can-do attitude.

✨Emphasize Teamwork

This position involves working closely with a vibrant team. Discuss your experience in team settings and how you contribute to a positive team dynamic. Mention specific examples of how you've collaborated with others to achieve common goals.

✨Prepare for Customer Interaction

Since you'll be interacting with guests regularly, prepare to discuss how you handle customer service situations. Share examples of how you've ensured a great experience for customers in the past, and be ready to showcase your communication skills.

Food and Beverage Assistant - Birmingham
Leonardo Royal Hotels
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