Groups Reservations Agent

Groups Reservations Agent

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: You'll handle group reservations and customer inquiries for multiple hotels.
  • Company: Join a vibrant team at Leonardo, known for its dynamic work culture.
  • Benefits: Enjoy flexible hours, team events, and opportunities for growth.
  • Why this job: Be part of a fast-paced environment where your personality shines and makes an impact.
  • Qualifications: No prior experience needed, just bring your enthusiasm and great communication skills.
  • Other info: Perfect for high school and college students looking for a fun, engaging job!

The predicted salary is between 28800 - 43200 £ per year.

Job Description

Be Yourself Be a Bold Team Player Be Leonardo

As a Groups Reservation Agent, youll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. Take a deep breath because youll be stepping into a busy role! Youll be supporting a cluster of hotels to ensure that all customer enquiries for group visits are dealt with in an efficient man…

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Groups Reservations Agent employer: Leonardo Royal Hotel Tower Bridge

At our company, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to make a difference. As a Groups Reservations Agent, you'll enjoy competitive benefits, opportunities for professional growth, and the chance to work in a dynamic environment that encourages collaboration and creativity. Join us in a location that not only offers a bustling atmosphere but also a supportive community dedicated to your success.
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Contact Detail:

Leonardo Royal Hotel Tower Bridge Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Groups Reservations Agent

✨Tip Number 1

Show your dynamic personality during the interview! Since the role requires a bold team player, be sure to express your enthusiasm and energy. Share examples of how you've successfully handled busy situations in the past.

✨Tip Number 2

Familiarize yourself with the hotel cluster you'll be supporting. Research their unique offerings and customer service standards. This knowledge will help you stand out as a candidate who is genuinely interested in the role.

✨Tip Number 3

Prepare to discuss your experience with group bookings or reservations. Highlight any relevant skills or tools you've used in previous roles that can help streamline the reservation process.

✨Tip Number 4

Demonstrate your ability to work under pressure. Share specific instances where you've managed multiple tasks simultaneously, showcasing your organizational skills and ability to prioritize effectively.

We think you need these skills to ace Groups Reservations Agent

Customer Service Skills
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Multitasking Ability
Team Collaboration
Sales Skills
Organizational Skills
Proficiency in Reservation Systems
Adaptability
Conflict Resolution
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities of a Groups Reservations Agent. Highlight your customer service skills and ability to handle multiple inquiries efficiently in your application.

Showcase Your Personality: Since the job emphasizes bringing a dynamic personality, let your unique traits shine through in your cover letter. Share experiences that demonstrate your enthusiasm and teamwork.

Tailor Your CV: Customize your CV to reflect relevant experience in reservations or customer service roles. Use keywords from the job description to ensure your application stands out.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in this role.

How to prepare for a job interview at Leonardo Royal Hotel Tower Bridge

✨Show Your Dynamic Personality

As a Groups Reservations Agent, your personality is key! Be sure to showcase your enthusiasm and energy during the interview. Share examples of how your dynamic approach has positively impacted previous roles.

✨Demonstrate Your Organizational Skills

This role involves managing multiple inquiries simultaneously. Prepare to discuss your organizational strategies and tools you use to keep track of tasks. Highlight any experience you have in handling busy environments.

✨Prepare for Customer Scenarios

Expect questions about how you would handle specific customer inquiries or challenges. Think of scenarios where you successfully resolved issues for group bookings and be ready to share those stories.

✨Research the Hotels and Their Offerings

Familiarize yourself with the cluster of hotels you'll be supporting. Understanding their unique offerings will help you answer questions more effectively and show your genuine interest in the role.

Groups Reservations Agent
Leonardo Royal Hotel Tower Bridge
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