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For Companies At a Glance
- Tasks: Manage night audits, balance accounts, and ensure guest satisfaction.
- Company: Join a rapidly growing hotel group with over 270 locations across Europe.
- Benefits: Enjoy special hotel rates, meals on duty, and a recognition scheme.
- Why this job: Be part of a vibrant team and make a real impact on guest experiences.
- Qualifications: Strong communication skills and a positive attitude are essential.
- Other info: Great career progression opportunities with ongoing training and support.
The predicted salary is between 1200 - 1600 £ per month.
As a Night Auditor, you will be right in the heart of the hotel, so we want you to take pride in everything you will be doing to support your Head of Department and keep things running like clockwork. You will be stepping into a busy role, running the night audit, balancing the end-of-day accounts and working as part of a vibrant team to exceed our guests' expectations.
Responsibilities:
- Take responsibility for the safety and security of the hotel and our guests.
- Be confident speaking with guests, whether at the desk, by email or over the phone – we love building a good rapport.
- Bring your positivity to work every day: you will be assisting guests at welcome and departure throughout the night.
- Manage room service orders and liaise with the Night Porter to ensure guests enjoy a great meal from our Kitchen.
Benefits:
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company-wide recognition scheme for being your fabulous self.
- Meals on duty.
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us.
- Access to the Company Pension Scheme, Life Assurance and Wellbeing Support.
- Ongoing job-related training programmes with clear paths for progression.
Night Auditor employer: Leonardo Royal Hotel Southampton Grand Harbour
Contact Detail:
Leonardo Royal Hotel Southampton Grand Harbour Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the layout, services, and team members. This will not only help you feel more confident during interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your guest interaction skills! Since you'll be dealing with guests at all hours, try role-playing scenarios with friends or family. This will help you build rapport and handle any tricky situations that might come up.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and may even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our vibrant team at Leonardo Hotels.
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm for the Night Auditor role and how you can bring positivity to our team.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we’re looking for, like your ability to manage accounts and communicate with guests effectively.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and focus on what makes you a great fit for the Night Auditor position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and you’ll find all the info you need about the role and our company there too.
How to prepare for a job interview at Leonardo Royal Hotel Southampton Grand Harbour
✨Know Your Numbers
As a Night Auditor, you'll be handling accounts and balancing figures. Brush up on basic accounting principles and be ready to discuss how you would manage discrepancies or errors. This shows your attention to detail and readiness for the role.
✨Show Off Your People Skills
You'll be interacting with guests throughout the night, so practice your communication skills. Think of examples where you've built rapport with customers or resolved issues effectively. This will demonstrate your ability to create a welcoming atmosphere.
✨Embrace the Busy Environment
The role is fast-paced, so prepare to talk about how you handle stress and multitasking. Share specific instances from past jobs where you thrived under pressure, as this will highlight your suitability for the bustling hotel environment.
✨Be Yourself – Be Bold
The company values authenticity and teamwork. During the interview, let your personality shine through! Share your passion for hospitality and how you can contribute positively to the team dynamic. This will resonate well with the interviewers.
