Leonardo Royal Hotel London St Pauls in London is seeking a CRM Manager: Loyalty and Customer Journeys to design, execute, and optimise end-to-end member communications for our global loyalty programme.
You will own our CRM and marketing automation platforms, translating loyalty mechanics into data-driven journeys, and work with cross‑functional teams to boost engagement, retention and lifetime value while upholding GDPR standards.
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Loyalty CRM Manager — End-to-End Customer Journeys employer: Leonardo Royal Hotel London St Pauls
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee wellbeing and growth. As a Cluster Director of Sales in London West, you will benefit from competitive perks such as special hotel rates, recognition schemes, and ongoing training programmes designed to enhance your career progression. Join us to be part of a supportive community where your contributions are valued, and you can thrive in a dynamic hospitality environment.
Contact Details:
Leonardo Royal Hotel London St Pauls Recruitment Team
