Be Yourself – Be a Bold Team Player – Be LeonardoOnce you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!The Reception Supervisor will support the smooth running and objectives of the Front Office department, as well as supervising day to day operations. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As Reception Supervisor you’ll be the backbone of the team as you’ll be working with the Front Office Manager to inspire and motivate your colleagues, ensuring that all guests have memorable experiences with us. Take a deep breath because you’ll be stepping into a busy role! You’ll be supervising the Front Office operations and inspiring a vibrant team to exceed guests’ expectations. If you’re our ideal Reception Supervisor, you will: • Be a people's person and make each day fun and engaging for the team! • Work well in a fast-paced environment • Coach and train new team members • Bring solutions to the table and think on your feet • Be dependable, and a reassuring influence for both guests and the team • Have top-notch organisational skills Some of the perks our Front Office Supervisor could enjoy include:Special rates on Leonardo Hotel rooms across the UK & EuropeCompany-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shopsTalent referral schemeThank You Week: from ice cream trucks to yoga classes and lots in between!Wellbeing CalendarOngoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a Front Office Supervisor?We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality! #J-18808-Ljbffr
Front Office Supervisor in City of London employer: Leonardo Royal Hotel London St Pauls
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee wellbeing and growth. As a Cluster Director of Sales in London West, you will benefit from competitive perks such as special hotel rates, recognition schemes, and ongoing training programmes designed to enhance your career progression. Join us to be part of a supportive community where your contributions are valued, and you can thrive in a dynamic hospitality environment.
Contact Details:
Leonardo Royal Hotel London St Pauls Recruitment Team
