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- Tasks: Support hotel operations and ensure guest satisfaction during the night shift.
- Company: Join a rapidly growing hotel group with a vibrant team culture.
- Benefits: Special hotel rates, recognition schemes, meals on duty, and wellness support.
- Why this job: Be part of a dynamic team and shape memorable guest experiences.
- Qualifications: Detail-oriented and responsible, with a passion for hospitality.
- Other info: Access to ongoing training and clear paths for career progression.
The predicted salary is between 1300 - 1800 ÂŁ per month.
As a Night Porter, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! Whilst working as part of a vibrant team, you’ll be maximising guest satisfaction by delivering excellent guest care at all times. As well as interacting with guests at welcome and departure, you’ll also be shaping their experience by getting involved in the Kitchen to prepare room service orders.
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration.
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support. Ongoing job-related training programmes with clear paths for progression.
If you’re our ideal Night Porter, you will:
- Be yourself! (Along with your other colleagues in the Night team), take responsibility for the safety and security of the hotel and our guests
- Carry out regular Fire Walks each night
- Be detail-oriented: you’ll be setting out ambient breakfast items in the morning, and it needs to look great!
Why come join us? We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us!
Night Porter in Edinburgh employer: Leonardo Royal Hotel Edinburgh
Contact Detail:
Leonardo Royal Hotel Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Edinburgh
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Leonardo Hotels. Familiarise yourself with their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your guest interaction skills! As a Night Porter, you'll be engaging with guests regularly. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can deliver excellent guest care when it counts.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well in a team before. Highlighting your ability to collaborate and support your colleagues will resonate with the vibrant team culture at Leonardo.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings there, so keep an eye out for any exciting opportunities that match your skills and passion for hospitality.
We think you need these skills to ace Night Porter in Edinburgh
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our vibrant team.
Tailor Your Application: Make sure to customise your application for the Night Porter role. Highlight your relevant experience and skills that align with the job description, especially your attention to detail and guest care abilities.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for the team. Avoid fluff and focus on what matters.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at Leonardo Royal Hotel Edinburgh
✨Show Your Personality
As a Night Porter, being yourself is key! Make sure to let your personality shine through during the interview. Share stories that highlight your experience in hospitality and how you connect with guests. This role is all about creating a welcoming atmosphere, so show them you can do just that!
✨Demonstrate Team Spirit
This position requires you to be a bold team player. Be prepared to discuss examples of how you've worked effectively in a team before. Highlight any experiences where you supported colleagues or contributed to a positive team environment, as this will resonate well with the interviewers.
✨Attention to Detail Matters
Since you'll be responsible for setting up breakfast items and ensuring everything looks great, emphasise your attention to detail. Bring up specific instances where your keen eye for detail made a difference in your previous roles. This will show that you understand the importance of presentation and guest satisfaction.
✨Prepare for Practical Scenarios
Expect some practical questions or scenarios during the interview. Think about how you would handle busy nights, guest complaints, or safety procedures like fire walks. Practising these scenarios beforehand will help you feel more confident and ready to impress!
