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- Tasks: Run night audits, balance accounts, and support a vibrant hotel team.
- Company: Join a fast-growing hotel group with a supportive community.
- Benefits: Special hotel rates, recognition schemes, meals on duty, and career progression.
- Why this job: Make a real impact while enjoying a fun and dynamic work environment.
- Qualifications: Confidence in guest interactions and a positive attitude.
- Other info: Ongoing training and clear paths for career advancement.
The predicted salary is between 1200 - 1600 ÂŁ per month.
As a Night Auditor, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! You’ll be running the night audit, balancing the end-of-day accounts and working as part of a vibrant team to exceed our guests’ expectations.
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration.
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support. Ongoing job-related training programmes with clear paths for progression.
If you’re our ideal Night Auditor, you will:
- Be yourself!
- (Along with your other colleagues in the Night team), take responsibility for the safety and security of the hotel and our guests
- Be confident speaking with guests, whether at the desk, by email or over the phone – we love building a good rapport
- Bring your positivity to work with you every day: you’ll be assisting guests at welcome and departure throughout the night
- Manage room service orders and liaise with the Night Porter to ensure guests enjoy a great meal from our Kitchen
Why come join us? We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Supervisor and team leader! Our Supervisors hold key roles in supporting team members and Heads of Department every day. Our “NEW Team Coach” workshop and “Guest Care” training can really support you in your role, and if the time is right our “Insights Trainee Manager Programme” will help develop you into management as a Duty Manager. The programmes develop your knowledge and expertise at Leonardo Hotels, and with our support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us!
Night auditor in Edinburgh employer: Leonardo Royal Hotel Edinburgh
Contact Detail:
Leonardo Royal Hotel Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night auditor in Edinburgh
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Leonardo Hotels. Familiarise yourself with their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their vibrant team.
✨Tip Number 2
Practice your guest interaction skills! As a Night Auditor, you'll be chatting with guests all night long. Role-play common scenarios with a friend or family member to boost your confidence and ensure you're ready to build that rapport.
✨Tip Number 3
Show off your positivity! During interviews, let your cheerful personality shine through. Share examples of how you've handled busy situations in the past and how you kept things running smoothly – it’s all about that can-do attitude!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it shows you're serious about being part of the Leonardo community. Don’t miss out on this opportunity!
We think you need these skills to ace Night auditor in Edinburgh
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that to our Night Auditor role.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles where you've had to manage accounts or interact with guests, as this will show us you're a great fit for the team!
Show Your Positivity: We love a positive attitude! In your application, share examples of how you've maintained a cheerful disposition in busy situations. This will help us see how you can contribute to our vibrant team atmosphere.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Leonardo community!
How to prepare for a job interview at Leonardo Royal Hotel Edinburgh
✨Know the Role Inside Out
Before your interview, make sure you understand what a Night Auditor does. Familiarise yourself with the responsibilities like running the night audit and balancing accounts. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Night Auditor, you'll be interacting with guests regularly. Prepare examples of how you've built rapport with customers in the past. Think about times when you went above and beyond to ensure a guest's satisfaction – this will highlight your ability to connect with people.
✨Bring Your Positivity
The job description mentions bringing positivity to work every day. Think of ways to convey your upbeat attitude during the interview. Share stories that showcase your enthusiasm and how you handle busy or challenging situations with a smile.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training programmes, or how success is measured for a Night Auditor. This shows your interest in the company and helps you determine if it’s the right fit for you.
