Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional guest care and collaborate with colleagues to enhance experiences.
- Company: Join a vibrant team at Leonardo Hotels, where every voice matters.
- Benefits: Enjoy special hotel rates, recognition schemes, and wellness activities.
- Why this job: Make memorable moments for guests while developing your hospitality skills.
- Qualifications: Passion for service, teamwork, and a proactive attitude.
- Other info: Ongoing training and clear paths for career progression await you!
Main Tasks
- Offer exceptional guest care at all times.
- Address guest concerns courteously and promptly to ensure their satisfaction.
- Collaborate with colleagues in all departments to elevate the overall guest experience consistently.
- Operate in a safe and orderly manner, promptly reporting any hazards, accidents, losses, or damages to management.
- Demonstrate proficiency in the Leonardo Hotels product and familiarity with the organisation.
- Engage in continuous learning and skill development to maintain service excellence.
- Utilise all relevant systems correctly to complete tasks in a timely manner.
- Adhere to Company policies, Code of Conduct, procedures and relevant legislation at all times - including, but not limited to, Data Protection and Health and Safety regulations.
- Complete any other reasonable request made by a member of the management team or a supervisor.
Person Specification
- Genuine passion for delivering memorable moments to guests.
- Positive approach to changing service environments and priorities.
- Pro-active with a hands-on approach to delivering consistent results.
- Embrace the Leonardo Hotels' Guest Care culture; be empowered to work on your own initiative.
- Friendly team player with the ability to work effectively and efficiently with others.
- A confident communicator willing to make suggestions for improvements, and open to feedback from colleagues.
- Engaged with hotel initiatives to support the local community.
Measurable Performance Indicators
- Demonstrating the Company vision, mission and values when interacting with colleagues and guests.
- Customer reviews.
- Achieving agreed KPIs.
- Fulfilment of the job skills checklist.
- Customer satisfaction scores e.g. Booking.com.
- Regular review meetings with line manager.
Available Ongoing Learning
- GROWonline BELONG induction and development courses.
- Academy Technical skills training.
- Team Coach 'Come Join Us' Guest Care training.
- Opportunity to apply for internal development programmes, such as: Junior Chef Development programme, Graduate programme, Level 2 Apprenticeships in Hospitality.
Some of the perks you could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops.
- Talent referral scheme.
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar.
- Ongoing job-related training programmes with clear paths for progression.
We are committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, 'Come Join Us Guest Care' training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
Food & Beverage Assistant in Sheffield employer: Leonardo Hotels
Contact Detail:
Leonardo Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant in Sheffield
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Leonardo Hotels' values and mission. This way, you can show how your passion for guest care aligns perfectly with their ethos.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your proactive approach and teamwork skills, which are key for a Food & Beverage Assistant.
✨Tip Number 3
Don’t just sit back after applying! Follow up with a friendly email to express your enthusiasm for the role. It shows initiative and keeps you on their radar—plus, who doesn’t love a bit of extra positivity?
✨Tip Number 4
Leverage your network! If you know someone at Leonardo Hotels, reach out for insights or even a referral. Personal connections can make a huge difference in landing that interview!
We think you need these skills to ace Food & Beverage Assistant in Sheffield
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your genuine passion for delivering memorable moments to guests shine through. We want to see that you care about guest satisfaction and are excited about the role!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing candidates who understand our values and can demonstrate how they fit into our team.
Be Proactive: In your written application, showcase your proactive approach. Mention any relevant experiences where you've taken initiative or made suggestions for improvements. We appreciate candidates who are ready to jump in and make a difference!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Leonardo Hotels
✨Know Your Stuff
Familiarise yourself with Leonardo Hotels and their guest care culture. Understand their values and how they prioritise customer satisfaction. This will help you demonstrate your genuine passion for delivering memorable moments during the interview.
✨Show Off Your Team Spirit
Be ready to discuss examples of how you've collaborated with colleagues in previous roles. Highlight your ability to work effectively in a team and how you’ve contributed to elevating the overall guest experience. This will show that you're a friendly team player who fits right in.
✨Be Proactive and Positive
Prepare to share instances where you've taken initiative or adapted to changing service environments. A positive attitude towards challenges is key, so convey your willingness to embrace new situations and learn from them.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. Be open to feedback and ready to suggest improvements based on your experiences. Good communication skills are essential in hospitality, so make sure you showcase this during your interview.