Room Attendant

Room Attendant

Cardiff Full-Time No home office possible
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At a Glance

  • Tasks: Keep our hotel sparkling clean by dusting, vacuuming, and refreshing rooms.
  • Company: Join Leonardo, a rapidly growing hotel group with over 270 locations across Europe.
  • Benefits: Enjoy flexible hours, special room rates, and fun team celebrations.
  • Why this job: Be part of a vibrant team that values your hard work and offers clear career progression.
  • Qualifications: Bring your positive energy and a willingness to learn; no experience needed!
  • Other info: Full training provided, plus access to wellness support and a pension scheme.

The Room Attendant will support the smooth running and objectives of the Housekeeping department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.

As a Room Attendant, you\’ll be right in the heart of the hotel, so we want you to take pride in everything you\’ll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests.

Here are some of the key responsibilities for a Room Attendant:

  • Dusting, polishing, vacuuming
  • Refreshing of all towels and linen as required
  • Stripping and making beds
  • Cleaning bathrooms
  • Reporting any maintenance issues and safety hazards
  • Working as part of a vibrant team to exceed our guests\’ expectations.

Some of the perks you could enjoy include:

  • Special rates on Leonardo Hotel rooms across the UK & Europe
  • Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
  • Talent referral scheme
  • Thank You Week: from ice cream trucks to yoga classes and lots in between!
  • Wellbeing Calendar
  • Ongoing job-related training programmes with clear paths for progression

We\’re committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us?

We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, \”Come Join Us Guest Care\” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you\’ll be on track for a brilliant future in Hospitality!

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Room Attendant employer: Leonardo Hotels

At Leonardo Hotels, we pride ourselves on creating a supportive and vibrant work environment where every Room Attendant is valued as part of our community. With flexible working conditions, comprehensive training, and numerous employee benefits including special room rates and recognition schemes, we ensure that our team members not only thrive in their roles but also enjoy a fulfilling career in hospitality. Join us and be part of a rapidly growing hotel group that prioritises your development and well-being.
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Contact Detail:

Leonardo Hotels Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Room Attendant

✨Tip Number 1

Familiarise yourself with the hotel industry, especially the role of a Room Attendant. Understanding the daily tasks and challenges can help you speak confidently about how you can contribute to the team during your interview.

✨Tip Number 2

Showcase your teamwork skills! Since this role involves working closely with others, think of examples from your past experiences where you successfully collaborated with a team to achieve a common goal.

✨Tip Number 3

Demonstrate your attention to detail. During any interactions, mention specific instances where your keen eye for cleanliness or organisation made a difference in a previous job or situation.

✨Tip Number 4

Express your enthusiasm for the hospitality industry. Share why you want to work at Leonardo Hotels specifically, and how you align with their values of being bold and a team player.

We think you need these skills to ace Room Attendant

Attention to Detail
Time Management
Teamwork
Communication Skills
Customer Service Orientation
Basic Cleaning Techniques
Problem-Solving Skills
Adaptability
Physical Stamina
Organisational Skills
Ability to Follow Instructions
Positive Attitude
Reliability

Some tips for your application 🫑

Understand the Role: Read through the job description carefully to understand the key responsibilities and qualities required for a Room Attendant. Tailor your application to highlight how your skills and experiences align with these requirements.

Craft a Personal Statement: Write a personal statement that reflects your personality and enthusiasm for the role. Emphasise your positive energy, teamwork skills, and commitment to maintaining high standards of cleanliness.

Highlight Relevant Experience: If you have previous experience in hospitality or cleaning roles, make sure to detail this in your CV. Use specific examples to demonstrate your ability to perform tasks like dusting, polishing, and reporting maintenance issues.

Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a Room Attendant.

How to prepare for a job interview at Leonardo Hotels

✨Show Your Team Spirit

As a Room Attendant, teamwork is essential. Be prepared to discuss how you’ve successfully worked in teams before and share examples of how you contribute positively to group dynamics.

✨Demonstrate Attention to Detail

Highlight your ability to notice the little things that make a big difference in cleanliness and presentation. Bring up specific instances where your attention to detail has improved a situation or task.

✨Express Your Passion for Hospitality

Let them know why you love working in hospitality. Share your enthusiasm for creating a welcoming environment for guests and how you take pride in your work as a Room Attendant.

✨Prepare Questions About Training and Development

Since the role offers ongoing training and progression, come prepared with questions about the training programmes available. This shows your eagerness to learn and grow within the company.

Room Attendant
Leonardo Hotels
Location: Cardiff
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