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For Companies At a Glance
- Tasks: Be the friendly face of our hotel, managing check-ins and providing 5-star guest service.
- Company: Join Leonardo, a rapidly growing hotel group with over 270 locations across the UK and Europe.
- Benefits: Enjoy special room rates, meals at work, and a recognition scheme with vouchers for high street shops.
- Why this job: Be part of a vibrant team that values your ideas and offers clear paths for career progression.
- Qualifications: Bring your warm personality, organisational skills, and a passion for making a difference.
- Other info: Participate in fun events like Thank You Week and annual Employee Awards Celebrations.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Be Yourself – Be a Bold Team Player – Be Leonardo
As a Receptionist you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! Working as part of a vibrant team, you’ll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you’ll be offering guests the real 5-star treatment at our hotel!
Some of the perks you could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals at work
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
The important stuff:
- Access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
If you’re our ideal Receptionist, you will:
- Be yourself!
- Be passionate to make a difference and eager to bring new ideas to the table
- Be courteous to guests and colleagues at all times
- Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
- Have top-notch organisational skills
- Be dependable, and a reassuring influence for guests
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us!
Contact Detail:
Leonardo Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Bradford
✨Tip Number 1
Familiarise yourself with the hotel and its services. Knowing the ins and outs of what Leonardo Hotels offers will help you provide guests with tailored recommendations and show your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills. As a Receptionist, you'll be the first point of contact for guests, so being warm and approachable is key. Role-play scenarios with friends or family to build your confidence.
✨Tip Number 3
Showcase your organisational skills. Think of examples from your past experiences where you've successfully managed multiple tasks at once. This will demonstrate your ability to thrive in a busy environment.
✨Tip Number 4
Research the local area and popular attractions. Being knowledgeable about Bradford will not only impress your interviewers but also enable you to provide guests with valuable insights during their stay.
We think you need these skills to ace Receptionist - Bradford
Some tips for your application 🫡
Show Your Personality: As a Receptionist, your personality is key. Make sure to convey your warm and friendly nature in your application. Use a conversational tone in your cover letter to reflect how you would interact with guests.
Highlight Relevant Experience: Emphasise any previous experience in customer service or hospitality roles. Mention specific tasks you've handled that relate to check-in/check-out processes or guest interactions to demonstrate your suitability for the role.
Demonstrate Organisational Skills: Since the role requires top-notch organisational skills, provide examples of how you've successfully managed multiple tasks in a busy environment. This could include managing schedules, handling inquiries, or coordinating events.
Tailor Your Application: Make sure to tailor your CV and cover letter specifically for this position at Leonardo Hotels. Reference their values and culture, such as being a bold team player and making a difference, to show that you align with their mission.
How to prepare for a job interview at Leonardo Hotels
✨Show Your Personality
As a Receptionist, your warm and friendly personality is key. Make sure to let your true self shine during the interview. Share personal anecdotes that highlight your customer service skills and how you connect with guests.
✨Demonstrate Organisational Skills
This role requires top-notch organisational skills. Be prepared to discuss how you manage multiple tasks efficiently. You might want to share examples of how you've successfully handled busy situations in the past.
✨Research the Hotel
Familiarise yourself with the hotel’s values and services. Knowing about their special rates, recognition schemes, and community events will show your genuine interest in the position and help you align your answers with their culture.
✨Prepare Local Recommendations
As a Receptionist, you'll be expected to provide local recommendations. Think of a few popular spots or hidden gems in Bradford that you can mention during the interview to demonstrate your knowledge and enthusiasm for the area.
