Night Receptionist

Night Receptionist

Full-Time 20000 - 28000 £ / year (est.) No working from home possible
Leonardo Hotels

At a Glance

  • Tasks: Welcome guests and manage check-in/check-out processes with a friendly vibe.
  • Company: Join Leonardo, a rapidly growing hotel group with over 270 locations across Europe.
  • Benefits: Enjoy special room rates, meals at work, and a recognition scheme with vouchers.
  • Other info: Participate in fun events like Thank You Week and Employee Awards Celebration.
  • Why this job: Be part of a vibrant team that values your ideas and offers clear career progression.
  • Qualifications: Bring your warm personality, organisational skills, and a passion for hospitality.

The predicted salary is between 20000 - 28000 £ per year.

Be Yourself – Be a Bold Team Player – Be LeonardoOnce you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!As a Night Receptionist you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you. Working as part of a vibrant team, you’ll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you’ll be offering guests genuine hospitality at our hotel! If you’re our ideal Receptionist, you will: • Be yourself! • Be passionate to make a difference and eager to bring new ideas to the table • Be courteous to guests and colleagues at all times • Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city • Have top-notch organisational skills • Be dependable, and a reassuring influence for guests Some of the perks our Night Receptionist could enjoy include:Special rates on Leonardo Hotel rooms across the UK & EuropeCompany-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shopsTalent referral schemeThank You Week: from ice cream trucks to yoga classes and lots in between!Wellbeing CalendarOngoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a Night Receptionist?We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality! #J-18808-Ljbffr

Night Receptionist employer: Leonardo Hotels

At Leonardo Hotels, we pride ourselves on creating a supportive and vibrant work environment where every team member is valued. As a Night Receptionist, you'll enjoy unique benefits such as special room rates across the UK and Europe, a company-wide recognition scheme, and ongoing training opportunities that pave the way for your career progression in the hospitality industry. Join us to be part of a community that celebrates achievements and fosters personal growth, all while delivering exceptional service to our guests.

Leonardo Hotels

Contact Details:

Leonardo Hotels Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Receptionist

Tip Number 1

Show your personality! As a Night Receptionist, being warm and friendly is key. When you network or meet with current employees, let your genuine self shine through to demonstrate that you embody the hotel's values.

Tip Number 2

Familiarise yourself with the hotel’s offerings and local attractions. This knowledge will not only help you during interviews but also show your enthusiasm for providing guests with top-notch recommendations.

Tip Number 3

Highlight your organisational skills in conversations. Share examples of how you've successfully managed tasks or events in the past, as this will resonate well with the team’s need for dependability.

Tip Number 4

Engage with the hotel’s community on social media. Follow their pages, comment on posts, and share your excitement about the role. This can help you stand out and show your commitment to becoming part of their team.

We think you need these skills to ace Night Receptionist

Customer Service Skills
Communication Skills
Organisational Skills
Attention to Detail
Problem-Solving Skills
Teamwork
Time Management

Some tips for your application 🫡

Show Your Personality:As a Night Receptionist, your warm and friendly personality is key. Make sure to convey this in your application by using a conversational tone and sharing personal anecdotes that highlight your customer service skills.

Highlight Relevant Experience:Focus on any previous roles in hospitality or customer service. Detail your responsibilities and achievements, especially those that demonstrate your organisational skills and ability to provide excellent guest experiences.

Tailor Your CV:Customise your CV to reflect the specific requirements mentioned in the job description. Emphasise your dependability, ability to work as part of a team, and any experience you have with check-in/check-out processes.

Craft a Compelling Cover Letter:Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you want to be part of the Leonardo community and how you can contribute to their vibrant team.

How to prepare for a job interview at Leonardo Hotels

Show Your Personality

As a Night Receptionist, your warm and friendly personality is key. Make sure to let your true self shine through during the interview. Share personal anecdotes that highlight your customer service skills and how you connect with guests.

Demonstrate Organisational Skills

The role requires top-notch organisational skills. Be prepared to discuss how you manage multiple tasks efficiently. You might want to share examples of how you've successfully handled busy situations in previous roles.

Be Knowledgeable About the Local Area

Guests will often seek recommendations for local attractions and dining options. Brush up on popular spots in the area and be ready to discuss them. This shows your commitment to providing a 5-star experience.

Emphasise Teamwork

Working as part of a vibrant team is crucial. Highlight your ability to collaborate and support colleagues. Share experiences where you contributed to a positive team environment or helped resolve conflicts.