Leonardo Hotel Newcastle is seeking a Front Office Manager to lead the Front Office team and drive guest service excellence. You will shape daily operations, maintain brand standards, and collaborate with other departments to create memorable guest experiences.
In this role, you will oversee Duty Manager shifts, mentor staff, and contribute to training programmes and progression opportunities within the hotel group.
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Front Office Manager: Lead Guest Experience & Team Growth in Newcastle upon Tyne employer: Leonardo Hotels
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Night Supervisor, you'll enjoy unique benefits such as special rates on hotel rooms across the UK and Europe, ongoing training programmes, and a commitment to your personal growth within the hospitality industry. Join us in creating memorable moments for our guests while being part of a supportive community that truly cares about your wellbeing and career progression.