At a Glance
- Tasks: Supervise daily operations and inspire a vibrant team to create memorable guest experiences.
- Company: Prominent hotel chain in Milton Keynes with a focus on respect and engagement.
- Benefits: Special rates on hotel rooms and wellness programmes.
- Why this job: Join a community that values respect and enhances guest experiences.
- Qualifications: Experience in hospitality and strong leadership skills.
- Other info: Dynamic work environment with opportunities for personal growth.
The predicted salary is between 30000 - 42000 Β£ per year.
A prominent hotel chain in Milton Keynes is seeking a Reception Supervisor. In this busy role, you'll support the Front Office Manager while inspiring and motivating a vibrant team to ensure memorable guest experiences.
Responsibilities include:
- Supervising daily operations
- Coaching new team members
- Maintaining high service standards
Join a community that values respect and creates engaging workplaces, with perks like special rates on hotel rooms and wellness programs.
Front Office Supervisor: Guest Experience Leader in Milton Keynes employer: Leonardo Hotels
Contact Detail:
Leonardo Hotels Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Front Office Supervisor: Guest Experience Leader in Milton Keynes
β¨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those working at hotels. A friendly chat can lead to insider info about job openings and even referrals.
β¨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest experiences shine through. Share stories that highlight your leadership skills and how you've made guests feel special.
β¨Tip Number 3
Research the hotel chain! Knowing their values and what makes them tick will help you tailor your approach. Plus, it shows you're genuinely interested in being part of their team.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front Office Supervisor: Guest Experience Leader in Milton Keynes
Some tips for your application π«‘
Show Your Passion for Guest Experience: When writing your application, let us see your enthusiasm for creating memorable guest experiences. Share any relevant stories or examples that highlight your commitment to exceptional service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with the role of a Reception Supervisor.
Highlight Leadership Skills: As a Front Office Supervisor, you'll be inspiring and motivating a team. Be sure to showcase any previous leadership roles or experiences where you've coached others, as this will resonate well with us.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for this exciting opportunity in Milton Keynes!
How to prepare for a job interview at Leonardo Hotels
β¨Know the Company Inside Out
Before your interview, do some homework on the hotel chain. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
β¨Showcase Your Leadership Skills
As a Front Office Supervisor, you'll be inspiring and motivating a team. Prepare examples from your past experiences where you've successfully led a team or improved guest experiences. Highlight your coaching abilities and how you maintain high service standards.
β¨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle guest complaints. Think of specific situations where you turned a negative experience into a positive one, and be ready to discuss your thought process and actions.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask insightful questions about the role and the team dynamics. This shows that you're not just interested in the job, but also in how you can contribute to creating memorable guest experiences and fostering a positive workplace culture.