M&E Executive: Upsell & Client Relationships Lead
M&E Executive: Upsell & Client Relationships Lead

M&E Executive: Upsell & Client Relationships Lead

Full-Time 25000 - 35000 £ / year (est.) No home office possible
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Leonardo Hotels

At a Glance

  • Tasks: Manage customer enquiries and boost bookings for our hotels.
  • Company: Join the vibrant team at Leonardo Hotels in Brighton.
  • Benefits: Enjoy special room rates, recognition schemes, and ongoing training.
  • Other info: Great opportunity for career growth in a supportive team.
  • Why this job: Be part of a dynamic hospitality environment and enhance client relationships.
  • Qualifications: Passion for hospitality and strong communication skills required.

The predicted salary is between 25000 - 35000 £ per year.

Leonardo Hotels is looking for a Meetings & Events Executive to join their vibrant team in Brighton, UK. The role involves managing customer enquiries and supporting a cluster of hotels to drive bookings and enhance client relationships.

Candidates should have a passion for hospitality, strong communication abilities, and experience in sales or customer service.

The position offers a range of employee benefits including special room rates, a recognition scheme, and ongoing training.

M&E Executive: Upsell & Client Relationships Lead employer: Leonardo Hotels

Leonardo Hotels is an exceptional employer that fosters a vibrant work culture in the heart of Brighton, UK. With a strong emphasis on employee growth, we offer ongoing training and development opportunities, alongside attractive benefits such as special room rates and a recognition scheme to celebrate your contributions. Join us to be part of a dynamic team where your passion for hospitality can truly shine and make a meaningful impact.
Leonardo Hotels

Contact Detail:

Leonardo Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land M&E Executive: Upsell & Client Relationships Lead

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those connected to Leonardo Hotels. A friendly chat can open doors and give you insider info about the role.

✨Tip Number 2

Show off your passion for hospitality! When you get the chance to speak with someone from the team, share your love for creating memorable experiences. It’s all about making that personal connection.

✨Tip Number 3

Prepare for the interview by researching the company culture and values. Knowing what makes Leonardo Hotels tick will help you align your answers and show you’re a perfect fit for their vibrant team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace M&E Executive: Upsell & Client Relationships Lead

Customer Service
Sales Experience
Communication Skills
Relationship Management
Booking Management
Hospitality Knowledge
Enquiry Handling
Team Collaboration

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share any relevant experiences or stories that highlight your enthusiasm and commitment to providing excellent service.

Tailor Your Application: Make sure to customise your CV and cover letter for the M&E Executive role. Highlight your sales or customer service experience and how it relates to managing enquiries and enhancing client relationships. We want to see how you can contribute to our vibrant team!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences at a glance.

Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us quickly and securely. Plus, it’s the best way to stay updated on your application status!

How to prepare for a job interview at Leonardo Hotels

✨Know Your Stuff

Before the interview, make sure you research Leonardo Hotels and their approach to meetings and events. Familiarise yourself with their values and recent achievements. This will help you demonstrate your passion for hospitality and show that you're genuinely interested in the role.

✨Show Off Your Communication Skills

As an M&E Executive, strong communication is key. During the interview, practice clear and confident speaking. Use examples from your past experiences in sales or customer service to illustrate how you've effectively communicated with clients and resolved issues.

✨Highlight Your Relationship-Building Skills

Think of specific instances where you've successfully built client relationships. Be ready to discuss how you can enhance client relationships at Leonardo Hotels. This could include strategies you've used in the past to upsell services or improve customer satisfaction.

✨Ask Thoughtful Questions

Prepare a few insightful questions about the role and the team you'll be working with. This shows your enthusiasm and helps you understand how you can contribute to driving bookings and enhancing client relationships. It’s also a great way to gauge if the company culture aligns with your values.

M&E Executive: Upsell & Client Relationships Lead
Leonardo Hotels
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