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- Tasks: Support M&E operations and create memorable experiences for guests.
- Company: Join a vibrant team at Leonardo Hotels, known for its inclusive culture.
- Benefits: Enjoy special hotel rates, recognition schemes, and wellness activities.
- Why this job: Be the backbone of our team and inspire unforgettable guest moments.
- Qualifications: Great communication skills and experience with AV equipment preferred.
- Other info: Ongoing training and clear paths for career progression await you.
The predicted salary is between 25000 - 30000 £ per year.
The Assistant M&E Operations Manager will support the strategic initiatives and objectives of the M&E department, as well as supervising day-to-day operations. All members of the department work together to create memorable moments for guests in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times you will treat others around you with respect, dignity and fairness.
As Assistant Meetings and Events Manager you will be the backbone of the team, working with your Head of Department to inspire and motivate your colleagues, ensuring that all guests have memorable experiences with us. You will step into a busy role and must be passionately involved in the M&E department's smooth running.
Ideal Candidate- Be a vibrant host for guests and an expert in recognising their needs.
- Have great communication skills; it is important to establish relationships with organisers.
- Coach and train new team members so everyone enjoys their role.
- Undertake Duty Manager shifts as required – this is a great way to get out and about in the hotel and meet new people.
- Have prior experience using Audio‑Visual (AV) equipment.
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company‑wide recognition scheme – earn vouchers to spend on high‑street shops.
- Talent referral scheme.
- Thank You Week: ice‑cream trucks, yoga classes and more.
- Well‑being calendar.
- Ongoing job‑related training programmes with clear paths for progression.
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why Join UsWe look after our colleagues as well as our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Well‑being webinars help your progress. With support on tap, top‑notch practical training, and clear progression, you’ll be on track for a brilliant future in hospitality.
M&E Assistant Operations Manager employer: Leonardo Hotels
Contact Detail:
Leonardo Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M&E Assistant Operations Manager
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the M&E sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for hospitality shine through. Remember, they’re looking for someone who fits into their team culture.
✨Tip Number 3
Don’t just apply—engage! If you see a role that excites you, reach out directly to the hiring manager or team members via LinkedIn. A friendly message can make you stand out from the crowd.
✨Tip Number 4
Keep learning! Take advantage of any training opportunities or workshops related to M&E. This not only boosts your skills but also shows employers that you’re committed to growing in the field.
We think you need these skills to ace M&E Assistant Operations Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the M&E department shine through. We want to see how excited you are about creating memorable experiences for our guests and how you embody our company values.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles where you've used AV equipment or coached team members, as these are key aspects of the Assistant M&E Operations Manager role.
Be Personable: We love a friendly vibe! Use a conversational tone in your application to reflect your great communication skills. Remember, establishing relationships is crucial, so let your personality come through in your writing.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Leonardo Hotels.
How to prepare for a job interview at Leonardo Hotels
✨Know the Company Inside Out
Before your interview, take some time to research Leonardo Hotels and their values. Understand their mission and how they create memorable experiences for guests. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As an Assistant M&E Operations Manager, strong communication is key. Prepare examples of how you've successfully built relationships with clients or colleagues in the past. Be ready to demonstrate your ability to coach and inspire others, as this is crucial for the role.
✨Get Familiar with AV Equipment
Since prior experience with Audio-Visual equipment is a must, brush up on your knowledge before the interview. If possible, mention specific instances where you've used AV tech to enhance events. This will show that you're not only qualified but also proactive about your skills.
✨Emphasise Your Team Spirit
The role requires collaboration with various departments, so highlight your teamwork experience. Share stories that illustrate how you've worked effectively in a team setting, motivated colleagues, or contributed to a positive work environment. This will demonstrate that you can be the backbone of the M&E department.